About the team

Zillow is on a mission to transform the home buying and selling process. The Market Management Team works to bring the Zillow Premier Agent programs and products to life and works closely with cross-functional partners to drive outcomes for our consumers, agent partners and Zillow Group. We set our front line teams up for success with the right tools, data and insights, establish the operational systems and processes required for execution, and develop solutions in close collaboration with our cross-functional partners.

About the role

We are looking for a thoughtful and results-oriented problem solver who will partner closely with sales, ops, analytics, product and more, to own and deliver initiatives that are critical to driving and scaling our business. This is a role for someone who searches for answers with dedicated curiosity, can distill complicated information into easy to understand insights, and who doesn’t mind rolling up their sleeves in the process.

In this role, you will:

• Be the market specialist: Partner with sales leaders to have a comprehensive understanding of market dynamics, top performing partners, and opportunities to expand or grow the business.

• Manage the iteration and implementation of the framework for how we evaluate premier agent partner performance.

• Monitor and report on program performance and work with various stakeholders to manage and drive performance.

• Operate with excellence: Execute revenue optimization processes in an organized, consistent, and thoughtful manner to drive business results.

• Communicate effectively: Be in constant communication with Sales, Partner Success, and Analytics partners to ensure everyone is working in sync toward our common goal.

• Challenge the status quo: Find opportunities to improve process inefficiencies and propose, socialize, and implement improvements with the appropriate stakeholders.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 5+ years of experience in consulting, sales operations, program management, business unit management or analytics

• Strong Excel skills required, proficiency with SQL and Tableau a plus.

• Experience partnering with sales professionals in an operational or analytical capacity.

• Able to identify, develop, and implement solutions to complex problems from a strategic, operational and customer perspective.

• Excellent written and oral communication and interpersonal skills; able to pose complex strategic decisions for business leaders with clarity and precision

• You have a track record of “owning it” – there is no problem too large, no solution too lofty to get the job done.

Transferable Skills

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.