The Sales Experienced Professional - Channel Sales Support performs a variety of duties to support the Director of Sales, Asia Pacific or Regional Sales Manager in a designated region and helps meet and exceed overall company sales goals. This position is responsible for reviewing and analysing customer RFQ (request for quote), preparing quotations within standard lead time, coordinating both with customers, reps and sales to provide effective and timely solutions.

ESSENTIAL FUNCTIONS

• Act as a resource for customers and manufacturer’s reps in a designated territory, providing essential customer service, product selection and technical support in an effective, timely, and pleasant manner.
• Receive customer inquiries and review and interpret specifications and requirements to prepare quotations.
• Prepare commercial proposal and product sizing in line with customer technical requirements, commercial conditions of sales and delivery times.
• Address customer’s technical/commercial queries and issues in a timely manner.
• Provide contract review; including knowledge of terms and conditions, technical review, discounts, commissions, etc.
• Collect project details against RFQs and upload in Salesforce (CRM).
• Order processing. Manage returned material authorization (RMA), if required.
• Work with Regional Sales Manager for designated region to maintain up-to-date information regarding status of customer activities to effectively serve customers when RSM is not available.
• Perform other duties as assigned, based on workload and business need.

EDUCATION AND EXPERIENCE

• Minimum 5 years of experience in quote process in mechanical applications with an engineering company or industry.
• B.E. – Mechanical / Instrumentation Engineering.
• Good knowledge of commercials terms.
• Experience with knowledge of safety system, e.g. pressure relief products, rupture discs, flame arrestors, mechanical maintenance or services is preferred.

TECHNICAL/FUNCTION SPECIFIC

• Proficiency in Microsoft Office and experience of working on ERP, e.g. Salesforce.
• Highly motivated and innovative’
• Ability to multi-task, prioritize and manage time effectively.
• Intermediate math skills.
• Knowledge of units of measure
• Problem solving skills
• Intermediate reading skills.
• Excellent written and verbal communication skills in both English and Mandarin.
• Ability to read basic engineering drawings. − Working knowledge of mechanical equipment and processes

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns.

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
 

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Sales Experienced Professional - Channel Sales Support