Chief Operating Officer - Health Plans

Posted:
8/26/2024, 7:28:42 AM

Location(s):
Maine, United States ⋅ Portland, Maine, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.  As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.  Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day.  Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
 

Position Summary
 

Reporting to the Chief Executive Officer, the Chief Operating Officer – Health Plans is responsible for leading the short and long-term strategic direction of Martin’s Point Medicare Advantage and TRICARE® health plans. The COO will partner with organizational leadership and oversee the development of high-quality, cost-effective, sustainable programs and products in alignment with the organization’s mission and culture.. The COO will lead staff in a manner that is consistent with MPHC’s Core Values and creates an environment of trust, high performance and continuous improvement.


Job Description

Key Outcomes:

  • Business Acumen and Results: Ensures appropriate management of organizational Balanced Scorecard measures and performance.  Accountable for performance and results of departments for which role oversees relative to industry performance and standards.   Supports overall strategic goals of the organization and identifies sustainable and efficient growth opportunities in alignment with mission and culture
  • Operations: Translates business vision and strategy into operational tactics to achieve strategic goals in alignment with the organization’s mission and culture.  Generate revenue sustainably and efficiently while ensuring high quality, member-focused care
  •  Performance Management: Translates organizational direction into specific team and individual job expectations and manages performance through effective monitoring of defined metrics, coaching, and feedback.  Provides performance feedback to employees throughout the organization to achieve performance goals
  • Team Development: Fosters a positive, collaborative environment that leverages employee talents, experience, interests and diversity to reach organizational goals.  Identify and provide opportunities for employee growth and development
  • Communication: Communicates organizational and divisional information to staff on a regular and timely basis to ensure consistency of understanding of goals, priorities, and organizational direction. Incorporates organizational key messages in communications
  • Change Management: Ability to initiate and lead change within an organization aligned with organizational culture
  • Continuous Improvement:  Establishes an organizational culture that fosters continuous process improvement methods that are routinely utilized to improve quality and efficiencies


Education/Experience:

  • Bachelor’s degree; MBA preferred
  • 10+ years relevant senior level management experience
  • 15+ years of health plan  experience in areas of oversight, including Health Plan Clinical Programs, Medical Economics, Products , and Network Management


 

We are an equal opportunity/affirmative action employer.

Do you have a question about careers at Martin’s Point Health Care? Contact us at: [email protected]