Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION:

The Product Allocation Coordinator is a key contributor within our Cartier Europe Operations department. This role will be responsible for efficiently ensuring the administration of orders and deliveries to offer the highest service towards all our points of sales, in collaboration with their Retail Operating hours: Internal Boutiques, External Boutiques and Commercial partners. This person must possess an understanding of order system management and have proven experience in collaborating successfully with cross-functional teams to achieve deliverables in a client-centric luxury environment.

KEY RESPONSIBILITIES

Manage orders for all networks

• Be the point of contact for products availability requests

• Follow up delivery flows from product request to final delivery

Support Boutiques and POS Operations

• POSM and packaging orders

• SAP and Booster stock and sales support

• Follow up product reservations

• Claims consolidation and submission

• Perform annual returns for destruction or out of range products

Be a key player for our External Boutiques and commercial specificities

• Manage sellable consignment orders (creations, returns, sales)

• Liaise with the Senior Product Allocation Coordinator to update/clean the backorder portfolio

• Monitor and follow-up on partners backorders and ensure proper integration for invoicing

YOUR PROFILE

• First experience in a Client Centric industry

• Excellent computer skills in Microsoft Office with a strong focus on Excel

• Experience with SAP is a plus as well as expertise in Luxury Retail Industry

• Excellent collaborative & organizational skills to handle multiple tasks simultaneously

• Fluent in English and any additional European language is a plus

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