At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

Reports To:

 Transfer Agency Manager

Responsibilities:

Investor Onboarding

• Assist with the management of the daily operations of the Transfer Agency team

• Ensure that all relevant responsibilities are carried out and prioritised in accordance with deadlines

• Implement new or enhanced procedures or processes as required in line with updated regulations / client requirements

• Maintain oversight and follow up in relation to outstanding matters and escalate as appropriate

• Assist with client due diligence visits

• Client communication and point of contact for escalation

Other TA activities

• Processing Capital calls and distributions;

• Processing investors re-balancing/equalisation

• Processing and confirming subscriptions, redemptions, switches and transfers;

• Processing payments;

• Applying the Net Asset Value to investor capital activity for daily / weekly / monthly Funds;

• Reconcile subscription accounts on a daily basis;

• Completing audit requests for investor accounts;

• Assist in the compilation of client Board Reports;

• Act as mentor to Junior Analysts;

• Gain an understanding of incentive fee calculations;

• Adhere to all processing procedures and controls;

• Act as primary contact for both client and investor queries and act as host for client service calls and monthly board calls;

• Ensure client month-end reporting deliverables are being met;

• Gain an understanding of all funds across the team in order to provide coverage when required;

Requirements:

• 3rd level qualification

• minimum of 3-5 years’ experience in Transfer Agency / Onboarding

• excellent organisational skills and a high attention to detail

• excellent PC skills (good knowledge of Microsoft Excel and Word essential)

• self-motivated, innovative and analytical

• ability to work well as part of a team

• excellent client communication skills

• team leadership skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.