Associate Director, Drug Safety and Pharmacovigilance Operations

Posted:
12/17/2025, 11:46:54 AM

Location(s):
Boston, Massachusetts, United States ⋅ Massachusetts, United States

Experience Level(s):
Senior

Field(s):
Medical, Clinical & Veterinary

Workplace Type:
Hybrid

When our people share why they joined Rapport and love it here, it comes down to three things: the science, the mission, and the team. At Rapport, we’re driven by a passion for developing precision neuromedicines with the potential for fewer side effects, enabling patients and their families to enjoy healthier, more fulfilling lives. And we’re doing this with extraordinary science and awesome people (affectionately called Rapptors). 

Our innovative scientific platform is centered on Receptor Associate Proteins (RAPs). RAPs are a component of neuronal receptor complexes, which play a crucial role in regulating receptor assembly and function. This precision approach has the potential to revolutionize the development of small molecule therapies. We are excited about the potential of our lead program, RAP-219.  Our first indication targets focal epilepsy with additional clinical trials for neuropathic pain and bipolar disorder.

The strength of Rapport comes from our Rapptors – who are united by our mission to improve patients lives. We bring the heart and hustle to advance our science forward, always staying true to our core values. We hope you’re as excited about this opportunity as we are!

 

Your impact:

High visibility role as DSPV Operations Lead, will play a critical, strategic and hands-on operational role in supporting PV across all clinical development programs.  

Your day-to-day:  

Clinical Trial Support

  • Lead the process for Individual Case Safety Report (ICSR) collection, processing, reconciliation, submission and distribution ensuing compliance with regulatory timelines and global regulations and guidelines
  • Oversee reconciliation activities between the safety and clinical databases, as well as business partner safety data exchange
  • Identify and support the development of Safety Management Plans (SMPs), and other study specific project plans
  • Work closely with Data Management of EDC development for the purposes of safety data collection including Annotated CRF reviews and associated activities.
  • Collaborate with DSPV Safety Science and Data Management to prepare safety data listings and reports as needed and to participate in QC related to safety data for various reports and deliverables
  • Collaborate cross-functionally with Regulatory Affairs, Clinical Operations, Clinical Development, Data Management, Quality Assurance, and other relevant teams to ensure appropriate PV processes are in place and adhered to
  • Prepare and deliver training on SAE reporting processes and practices at Investigator Meetings, to CRAs, to CROs, sites, as applicable.
  • Lead DSPV Trial Master File document review, QC and provision to study specific TMFs
  • Support DSUR preparation by maintaining DLP and submission calendar, supporting Kick-Off Meeting activities, requests for and attainment of information from cross-functional teams
  • Assist with DSPV Operational processes and initiatives, representing PV Operations in collaboration with other functions as needed.

Vendor Management

  • Lead day-to-day operational oversight of pharmacovigilance service provider
  • Establish and/or maintain oversight of key performance indicators (KPIs), key risk indicators (KRIs), key quality indicators (KQIs), and routine operational reports
  • Drive continuous improvement initiatives to enhance the efficiency and effectiveness of PSPV quality activities, and functional goals
  • Obtain close oversight of ICSR quality including performance of QC as needed
  • Oversee safety database configuration updates, system updates, maintenance, E2B gateway implementations, user account management, back-up testing, and other activities as required
  • Support and oversee deviation and Corrective and Preventive Action (CAPA) activities related to, but not limited to, expedited and periodic reporting activities, deviations related to case management processes, as defined in the SMPs or SOPs, and PVA compliance

Quality and Compliance

  • Support the development, review, and maintenance of Standard Operating Procedures (SOPs) / Work Instructions (WIs) for DSPV.
  • Support PV audit and inspection activities, as required, and serve as SME for DSPV Operations during these activities
  • Ensure DSPV processes and systems comply with global regulatory guidelines, company policies, industry best practices, and PVAs.
  • Maintain a comprehensive DSPV Quality Management System aligned with DSPV functional goals
  • Prepare and present DSPV Compliance Reports to DSPV/QA forum, highlighting trends, issues, and opportunities for improvement

 

Must-Haves:

  • Degree in Life Sciences, Pharmacy, Nursing or related field
  • 8+ years of experience in PV in Biotech, Pharma, or a CRO
  • 5 years of experience working with and providing oversight to PV vendors and/or hosting partners.
  • Experience in preparation and review of data outputs for aggregate safety report generation (i.e., DSUR, PBRER).
  • Experienced with FDA/EMA regulations and ICH guidance governing pharmacovigilance.
  • Effective collaboration and interpersonal skills.
  • Ability to work independently, establish work priorities, and execute decisions with minimal guidance
  • Excellent decision-making and analytical skills.

 

What makes Rapport special:

  • Every role has meaning. We’re determined to discover a better way for patients, and you’ll feel the passion from the start.
  • We are driven to innovate. Exciting science that pushes boundaries and opens new possibilities.
  • Your perspective matters. Stick your neck out, share your ideas – we work as a team.
  • We have FUN. We hire smart, dedicated, down-to-earth people that you’ll enjoy spending time with.
  • Leadership that CARES – about you, your growth + development.
  • We're bicoastal. Whether you're in the lab full-time in San Diego or taking advantage of a more hybrid work schedule in Boston – we make the most of our time together.
  • Competitive benefits. Including unlimited PTO, a lifestyle spending account, commuting reimbursement, and much more!
  • You get to be YOU! Show up as you are and make every day count.

Your Compensation:

We get it. Compensation is an important part of your offer. You shouldn’t be surprised at the end of the recruiting process, and you should know that your offer is fair and equitable. How do we do this?  We tell you about our hiring range now - we expect the hiring range for this role to be $170,000 to $185,000. Our actual offer will reflect a lot of factors including your relevant skills, experience, location, salary market data, and internal equity. In addition to a competitive salary, we also offer a pretty great benefits package. We don’t stop here - if you join Rapport, we go to the next level. We share our full salary ranges for every level across our company. 

Hybrid Work Environment:

We prioritize in person connection with our fellow Rapptors! Our team members come together onsite at our Boston office Monday, Tuesday and Wednesday to create more opportunities for innovation, collaboration, and connection.

 

 

 

 

Rapport Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Note to Employment Agencies: Please do not forward any agency resumes. The company will not be responsible for any fees related to resumes that are unsolicited.

CCPA disclosure notice can be found here