Posted:
9/23/2024, 9:36:31 AM
Location(s):
Ontario, Canada ⋅ Ottawa, Ontario, Canada ⋅ St. Catharines, Ontario, Canada
Experience Level(s):
Mid Level
Field(s):
Customer Success & Support
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Job Type:
EmployeeDuration in Months (for fixed-term jobs):
7Job Family:
Language Services# of Open Positions:
1Faculty/Service - Department:
Language ServicesCampus:
Main CampusUnion Affiliation:
SSUODate Posted:
septembre 23, 2024Closing Date:
octobre 04, 2024Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above
Hours per week:
35Salary Grade:
SSUO Grade 10Salary Range:
$77 637,00 - $98 070,00Position purpose
As part of the Office of Communications and Government Relations team, helps ensure quality of University communications. Provides French to English translation services as well as English-language editing, proofreading and adaptation of diverse texts from all University sectors. Advises on terminology and language and contributes to the smooth running of the service.
In this role, your responsibilities will include:
Translates from French to English, and edits, proofreads and adapts a wide range of moderately to highly complex French-language documents from all sections of the University.
Manages assigned client files and projects, negotiates deadlines and maintains ongoing relations with many internal and external clients and partners.
Provides expert advice to colleagues and other members of the University community on language, translation and terminology.
Depending on operational requirements, helps coordinate common language service tasks: evaluating service requests and assigning work in an optimal manner to both internal and external language professionals, and adjusting workload based on changing priorities.
Monitors the quality of translations and other texts produced internally and externally, particularly with regard to language precision, style and content.
Has extensive knowledge of standard professional language tools (translation software, service databases) and uses them efficiently to process requests quickly and effectively and to advise clients on the resources available to them.
What you will bring:
Bachelor’s in translation or an equivalent combination of education and relevant experience
Certification by a professional association (an asset)
Three years’ recent experience in a position in which at least 70% of the work involved actual translation in a translation service or a structured environment with language professionals
Sufficient mastery of translation, editing, writing, adaptation, terminology and proofreading techniques to work completely independently
Strong command of written English, with solid understanding of French
Excellent customer service skills, with proven ability to provide in-depth advice on language to a diverse clientele, to ensure high-quality communication and standardized usage
Considerable versatility, including the proven ability to translate, edit and adapt promotional and journalistic texts as readily as complex administrative, technical or scientific documents
Proven ability to take on a heavy workload, adjust priorities and quickly renegotiate deadlines in a high-pressure work environment characterized by many emergencies and frequent interruptions
Initiative, strong problem-solving skills and proven ability to manage complex translation and editing projects involving numerous parties
Working knowledge of print and electronic reference tools used in the profession, including translation memories
Ability to communicate effectively and tactfully in English and French, both orally and in writing
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Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.
If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.
Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.
Website: https://uottawa.ca/
Headquarter Location: Ottawa, Ontario, Canada
Year Founded: 1848
Industries: Education ⋅ Higher Education ⋅ Universities