Job Description

The Learning & Development (L&D) and Communication Manager will contribute to foster a culture of engagement, collaboration and continuous learning within our organization. This dual-function position is responsible for developing and executing a vision and strategic roadmap for learning and development while also managing internal communication activities that align with our organizational objectives. This role will collaborate closely with senior management to ensure that our values, vision, and strategic priorities are effectively communicated to all employees and enabled through appropriate learning tools.

Key responsibilities

Learning and Development:

1. Needs Assessment & Strategic Planning:

• Understand training and development needs of different teams

• Act as a point of contact for global L&D organization and be aware of relevant global and local resources and programs

• Establish a vision and a roadmap composed of initiatives that will support the local organization to reach its strategic ambitions

2. Implementation and Monitoring:

• Follow-up on and facilitate the implementation of prioritized training programs, by leveraging internal resources or by connecting to external partners

• Evaluate the effectiveness of training programs and continuously improve training offerings

3. Learning Organization Enablement:

• Encourage learning and create awareness around relevant learning resources

• Identify and create opportunities to increase knowledge level around collective and important topics via different channels and initiatives

Internal Communication:

1. Strategic Communication Planning:

• Develop and implement an internal communication plan that aligns with the organizational objectives and the corporate communication strategy

• Establish clear communication goals for specific internal target audiences, and select the most appropriate communication channels

2. Content Creation and Management:

• Manage content for various internal communication platforms, including newsletters and intranet sites, based on topics provided by departments

• Ensure information is distributed appropriately by leveraging existing or developing new internal communication channels

3. Employee Engagement:

• Foster an inclusive work environment by creating and implementing initiatives aimed at promoting employee engagement, such as town halls and feedback forums to encourage two-way communication

• Monitor employee feedback and engagement metrics to assess the effectiveness of internal communication initiatives

4. Collaboration with Leadership:

• Work closely with senior management, to effectively communicate the organization’s vision, values, and strategic priorities

• Serve as a liaison between leadership and employees, facilitating open communication and feedback channels

Skills and qualifications

• Bachelor’s degree in Human Resources, Communications, Business Administration, or a related field

• Proven experience (5+ years) in learning and development, internal communications, or a similar role

• Strong understanding of employee engagement strategies and communication best practices

• Excellent organizational / project management skills and the ability to manage multiple projects simultaneously

• Exceptional written and verbal communication skills, with the ability to engage a diverse range of stakeholders

• Ability to navigate complexity, work in a cross-functional environment and synthesize different points of view to reach consensus

• Ability to work collaboratively with all levels of the organization, including senior leadership

• Dutch and/or French and proficient in English

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

04/1/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.