As an Underwriter, you will assess risk and determine appropriate sound and fair terms and conditions for new business applications in line with AIA underwriting guidelines, philosophy, and timeframes. Maintain a focus on new business onboarding objectives by providing great service to our partners and customers without compromising on the quality or placing AIA at undue risk.

Key responsibilities include:

• Assessing all cases within individual queue and/or tasks allocated

• Working quickly and efficiently through assessments without compromise

• Ensuring underwriting decisions are sound and fair, customer-centric and based on appropriate AIA underwriting guidelines and philosophies

• Determining the appropriate policy terms and conditions

• Reviewing complex cases with Underwriting Managers and/or the Chief Underwriter when necessary to make a business decision

• Establishing and building effective and meaningful working relationships with all internal and external stakeholders

• Responding to all requests, issues, and questions in a timely professional manner

• Effectively explaining underwriting decisions with all required stakeholders/partners to facilitate policy conversion

• Inputting all comments, information and relevant notes in appropriate platforms used by the Underwriting Team.

Ideally, you'll bring:

• At least 3-5 years’ experience in medical and financial underwriting

• Exceptional communication skills (verbal and written), with the ability to negotiate.

Why choose AIA?

At AIA, we believe in empowering every one of our people to find their 'better'.  We do this by offering:

• Opportunities to grow within the business through internal mobility

• Competitive employee benefits that include insurances, an Employee Share Purchase Scheme and an extra day of leave each quarter to recharge

• Membership to AIA Vitality, our wellbeing programme, giving you access to great discounts & rewards with Apple, Les Mills, MoleMap, Endota Spa, Groov, AirPoints, Countdown & more!  

• A supportive and inclusive workplace

• Flexible working arrangements.

If you believe in better, apply now!

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.