Accident & Health – Underwriting Manager

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multichannel distribution network.

About the role

Job Responsibilities

Lead the Irish underwriting strategy to meet planned financial and operating target

• Direct accountability for the underwriting results with respect to profitability, business mix aligns with pricing assumptions and loss ratio of all risks classifications – manage the combined ratio on all books of underwriting
• Management of the local Underwriting Teams in Italy and Greece
• Provide comment and analysis on financial metrics reporting as produced to support Head of Accident and Health – Ireland and EMEA A&H RUM
• Achieve new business and retention objectives
• Deliver on underwriting profit results with focus on loss ratio and combined ratio
• Drive collaborative behaviour across the wider business

Govern the Underwriting Process

• Coordinate underwriting excellence across the A&H product line, by establishing and ensuring adherence to risk appetite, line setting, standards, and guidelines, and ensure rating and pricing adequacy
• Ensure an appropriate pricing strategy is set within the A&H profit centre
• Responsible for implementing and oversight of the underwriting policy as directed by the EMEA RUM along with any training associated therewith
• Manage the self-audit process, co-ordinates information and scheduling of Underwriting Audits  Develop and implement action plans based on audit recommendations and findings, achieve an overall satisfactory audit finding/improved audit finding based on the previous audit finding
• Oversight and management of Peer Reviews
• Support administration of reinsurance treaties are in place. Establish facultative and local treaty reinsurance where required to meet strategic objectives of the A&H profit centre
• Ensure that adequate documentation is maintained to meet internal quality control and external regulatory and legal needs

Lead and support Product Development with actuaries and local teams

• Manage and oversight of product development for all A&H products, both new and renewal/updated products 
• Oversight of contractual documentation including policy wording and sign-off
• Responsible for determining market pricing in consultation with actuarial to meet financial objectives
• Manage relationship with all relevant stakeholders, i.e. legal, compliance, regulatory, actuarial and others
• Manage and monitor multinational business, building successful partnerships and unlock opportunities in country and across the Region

Technical Skills and Experience Requirements

• Preferably several years of experience of technical Accident & Health and/or Employee Benefits, Retail products underwriting experience (not a requirement).
• Previous experience managing a team of underwriters
• Analytical and quantitative skills – proven ability of managing complex data to make sound business decisions
• Proven ability to motivate, train and gain commitment from colleagues
• Strong communication skills at all levels.  Able to navigate complex matrixes within the organization, influence stakeholders and affect outcomes
• Demonstrated understanding of regulatory, legal and compliance processes to actively participate in relevant governance committees
• Strong customer service ethic, with a sound understanding of the business processes
• Knowledge of market segmentation, portfolio management, acquisition, and multiple distribution systems
• Strong presentation, prioritization, and time management – execution and results orientation
• Ability to work both independently and collaboratively within a team
• Bachelor/Master’s degree or equivalent experience preferred
• Minimum CIP qualification

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place.  And that begins with our employees. We’re proud to offer a competitive salary along with annual performance related bonus and a range of employee benefits and resources that help you protect what matters most; a company funded health care scheme, a competitive holiday allowance with an additional two company days per year, automatic enrolment into a generous defined contribution pension scheme, smarter travel options such as bike to work and tax saver travel scheme, staff discounts and wellbeing initiatives. We provide a variety of leaves for personal, health, and family needs. We also offer volunteer days, for example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

UW - Underwriting

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Europe S.A. (Ireland branch)