Administrative Assistant I - Care Management

Posted:
9/30/2024, 8:15:39 AM

Location(s):
Fort Wayne, Indiana, United States ⋅ Indiana, United States

Experience Level(s):
Junior

Field(s):
Medical, Clinical & Veterinary

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Administrative Assistant I - Care Management

                        

Location

Cleveland

                    

Facility

Lutheran Hospital

                     

Department

Care Management Nursing-Lutheran Hospital

                      

Job Code

B16018

                     

Shift

Days

                       

Schedule

7:30am-11:30am

                       

Job Summary

                         

Job Details

Administrative Assistant I  


Join Cleveland Clinic’s Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and dining, proximity to sporting events, and the option of walking or biking to work. While enjoying the perks of being in the heart of Cleveland, you will also work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.   
 

Exceptional care is a team effort — both at the bedside and in the office. Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, which allows caregivers to focus on patient care and improves coordination between the nursing team, administrative teams, and providers.    
 

A caregiver in this position works 7:30am – 11:30am.  


A caregiver who excels in this role will:  

  • Perform various administrative duties to support assigned areas, such as scheduling, handling phone calls, greeting customers and correspondence.  

  • Manage and prioritize multiple assignments simultaneously and effectively. 

  • Act as a liaison between internal and external customers by greeting customers and answering and triaging phone calls.  

  • Administer calendars and schedule management.  

  • Compose and prepare various correspondence, such as reports, forms, presentation materials and messages.  

  • Provide coverage of other areas, such as front end, point of service and registration.  


Minimum qualifications for the ideal future caregiver include:  

  • High school diploma or GED.  

  • One year of office experience.  

  • Typing proficiency of 35 WPM with accuracy.  

  • Experience using Microsoft Office Suite products, such as Outlook, Word, Excel or PowerPoint. Your experience may be assessed with an online skills assessment.  


Preferred qualifications for the ideal future caregiver include: 

  • Two years of college or business school.  


Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ 


Physical Requirements:

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to travel throughout the hospital system
  • Ability to communicate and exchange accurate information
  • In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities