The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family

Responsibilities:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.
• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience.
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor's/University degree, Master's degree preferred.

The Finance Controls Testing Utility Team is responsible for the testing of controls that are designed and owned by Citi’s Finance division. The team is situated within the Global Functions Control Testing Utility and resided within the COO organization’s Central Controls Capabilities.  The Global Functions Control Testing Utility is responsible for assessing and testing Controls that’s been designed and executed by Citi’s Global Functions teams such as Finance, HR, Operations, Technology, COO & ESPA as well as the CBNA Legal Entity.

This position reports to the Finance Controls Testing Team Leader and is an execution-oriented individual contributor position accountable for the end-to-end controls testing of Finance Controls including, Control Test Planning, Control & Tool Design Assessments, Results Reporting & Insight, Exception Dispositioning. 

This role is a subject matter expert of finance controls, including assessing, testing and development of procedures and has a thorough understanding of Finance functions, Internal Controls, MCA (Managers Control Assessment) Frameworks and processes.

The Finance Controls Testing Team Analyst follows the latest trends in controls testing and keeps abreast of finance industry, function, and process change, and adapts them for application within own job and covered businesses and functions (e.g. Controllers, FP&A, Tax, Treasury, Regulatory Reporting).

A dynamic role with cross functional exposure requiring excellent communication skills to influence and collaborate often at a senior level, to achieve both regulatory and business strategic objectives.

Accountable for controls assessment and testing execution, results and exception management and remediation actions. The role necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Supports the Control Testing utility through control design assessment, designing control testing tools, developing control testing procedures, exception dispositioning.
• Control Design Assessment (CDA), by executing CDA checklist/procedures for finance controls and recording of results in Citi Risk & Control (CRC).
• Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
• Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered Finance businesses and functions.
• Controls testing outlier disputes holding the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs.
• Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from testing design & execution, control testing platforms and automation.
• Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability of control testing outcomes and success with partners and stakeholders to achieve regulatory and business strategic objectives.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5+ years relevant experience, 3+ years in Risk & Controls roles
• Experience in a finance function at a Global Bank or Financial institution preferred (e.g. Controllers, Treasury, FP&A, Tax, Regulatory Reporting).
• Understanding of Financial Products and Services.
• Subject matter expert of Controls design, execution and/or control testing.
• Excellent understanding Internal Controls and MCA (Managers Control Assessment) frameworks and processes.
• Advanced Microsoft Office skills, particularly strong in MS Word, MS Excel, MS PowerPoint, and MS SharePoint and MS Teams.
• Exposure to Testing tools / harnesses and ability to use Business Intelligence software will be a plus.
• Strong communication and diplomacy skills to guide and influence others in a matrixed environment.
• Strong people and relationship management skills ensuring collaboration with key partners and stakeholders.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to manage competing priorities in a complex environment.
• Ability to work effectively with team members, partners, and stakeholders virtually and across different geographies and time zones.

Education:

• Bachelor's/University degree in Finance, Master's degree preferred.
• CA, CPA, ACA or CIA preferred.

Advanced English is a mandatory requirement

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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