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Enterprise Customer Manager

Location: UK
Employment: Employee
Languages: English

Our people are our most important resource, and we’re seeking an experienced Enterprise Customer Manager to join our Enterprise Sales team with a strong track record of driving substantial impact and value in previous roles. You are an innovative, business-savvy professional with a drive to excel in complex, strategic partnerships and advanced account management.

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun. 

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the finish line. At SOTI, we have a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading-edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners, including some leading tech giants that will keep you on the cusp of emerging technologies. 

What You’ll Do

• Cultivate and sustain long-term partnerships with high-value customers focused on profitable growth and high retention for SOTI.
• Employ strategic planning to expand the client base, increase deal size, and achieve aggressive revenue growth targets.
• Lead complex, full-cycle sales campaigns, leveraging buyer-centric selling techniques. This includes leading customer and partner engagements, negotiating commercial agreements, and developing commercial terms.
• Effectively collaborate with partners to drive joint sales efforts, delivering on SOTI’s strategic vision within customer environments. Create and implement strategies that showcase SOTI's role as a leading mobility platform.
• Act as the lead communicator between SOTI, customers, and partners to address escalations, handle legal matters, and collaborate on corporate communications. Work closely with internal teams to deliver seamless customer experiences.
• Partner with Field Marketing to develop and execute growth strategies. Present Quarterly Territory Plans to Leadership, outlining progress, outcomes, and recommendations for pipeline development.
• Drive business growth by identifying, engaging, and converting new customer opportunities while expanding our portfolio of new logo accounts.
• Represent SOTI at industry events, trade shows, and partner conferences to expand network reach and drive brand presence.

Experience You’ll Bring

• 6+ years of progressive experience in SaaS sales, including proven success in managing complex sales cycles and high-value accounts.
• Demonstrated expertise in enterprise sales, with strong skills in champion / mobilizer development and consultative selling
• Curious and committed to professional growth
• Outstanding presentation and written/verbal communication skills; experience conducting web demos and business reviews for executive audiences.

Use of Artificial Intelligence in Hiring

 SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team. Final hiring decisions are made by people, not automation. For privacy-related questions, please contact [email protected].

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If you want to bring your ideas to life, apply at SOTI today.