Posted:
9/24/2024, 10:36:17 PM
Location(s):
Ho Chi Minh City, Vietnam
Experience Level(s):
Senior
Field(s):
Customer Success & Support
MAIN PURPOSE OF ROLE
Individual contributor with comprehensive knowledge in the specific area.
Ability to execute highly complex or specialised work.
Knowledge acquired from several years of experience or specialist training in particular area.
Works independently, applies standards yet adapts precedent and may make departures from established processes to resolve problems.Responsible for customer service activities including telephone and email.
MAIN RESPONSIBILITIES
•The senior level Customer Service Representative will handle enquired regarding complex and/or important products, services and promotions.
•This position will also typically receive and/or place telephone calls which are non-routine and require deviation from standard screens, scripts, and procedures and Liaise with sales and technical staff to keep them up-to-date with customer needs.
QUALIFICATIONS
Education
High School Diploma / GED
Experience/Background
Minimum 1 year
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
Website: https://abbott.com/
Headquarter Location: Illinois City, Illinois, United States
Employee Count: 1001-5000
Year Founded: 1944
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical