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Job Description:

Americas, MDM Analyst

Integrated Business Operations / Customer Enabling

Brief description of the role

Collaborate with innovative 3Mers around the world. As an MDM Analyst, you will perform core master data operations for material records in SAP/DMr and legacy tools. You will process requests within SLAs, facilitate data collection and approvals, and follow governance and documentation standards, focusing on entry-to-medium difficulty queue work and continuous improvement.

Main challenges

• Maintain data accuracy and compliance with global governance across customer, vendor, and material data.
• Meet SLA and cycle time targets while managing multiple queues.
• Ensure complete data collection/approvals and escalate issues when needed.

Main activities

• Queue management: Monitor and process create/extend/change/deactivate/cleanse/reactivate across customer, vendor, and material domains within SLAs.
• Material data (SAP): Create/extend materials to plants/storage; maintain base, purchasing/MRP/plant attributes; update specific material settings per region.
• Data quality & reporting: Run simple EDQ; support cleanup and Long Tail monthly process; provide operational reports; maintain routing/workflow configuration.
• Documentation & compliance: Follow job aids; support training materials; provide audit evidence; escalate issues as needed.

The impact you will make in this role

• Improve first-time-right data quality and cycle time across all master domains.
• Strengthen governance compliance and stakeholder visibility.
• Contribute to process documentation and continuous improvement.

Qualifications Required

• Bachelor’s degree in Business, Supply Chain, Information Systems, Finance, or related field.
• 1–2 years in operational data/finance/supply chain processes; SAP and Salesforce experience.
• Proficiency in MS Office; strong attention to detail and communication; quick learner; collaborative.

Preferred

• Hands-on with customer/vendor/material setup, COR/PIR/costing, EDQ basics, and Power BI/Excel macros.
• Experience creating process flows/training materials.

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