ABOUT THE ROLE

As a Founding Solutions Engineer at Flagright, you will be at the forefront of our customer engagement strategy, playing a critical role in driving the adoption of our solutions. This role uniquely combines customer-facing responsibilities with hands-on technical work to implement solutions. You will leverage your technical expertise and interpersonal skills to design, develop, present, and implement solutions that address our clients' most complex challenges. You will collaborate with Flagright Sales and other Flagright teams to help address customer business challenges and accelerate the adoption of Flagright services.

KEY RESPONSIBILITIES

• Customer Engagement:

  • Act as a trusted technical advisor to clients, understanding their business needs and objectives.

  • Lead technical presentations, product demonstrations, and whiteboard sessions with prospective customers.

  • Build strong relationships with key stakeholders to facilitate solution adoption.

• Solution Design & Implementation:

  • Curate proof-of-concepts and pilot projects to showcase the value of our solutions.

  • Ensure seamless integration with clients' existing systems and technologies.

  • Address requirements and questions from clients across various functions such as engineering, security, compliance, business.

• Collaboration:

  • Work closely with the sales team to identify and qualify business opportunities.

  • Partner with retention and engineering to relay customer feedback and influence product roadmap.

  • Collaborate with cross-functional teams to drive customer success and satisfaction.

  • Give demos of the Flagright platform tailored to various audiences at potential clients across geographies and business types.

• Thought Leadership:

  • Represent Flagright at industry events, conferences, and webinars.

  • Contribute to blogs, articles, and other content that highlights our technical vision and expertise.

YOUR PROFILE

• 5+ years in a customer-facing technical role (e.g., Solutions Engineer, Solutions Architect, Forward Deployed Engineer, Sales Engineer).

• Proven track record implementing technical solutions in complex environments.

• Knowledge of API integrations, software architecture, system security, data privacy, and DevOps practices.

• Excellent communication and presentation skills with the ability to articulate complex concepts to diverse audiences of various backgrounds.

• Willingness and interest to travel as needed to client sites. Ability to travel 20-40% will be required.

• Must be based in Singapore with authorization to work without a visa sponsorship.

PREFERRED QUALIFICATIONS

• Familiar with common deployment infrastructure, such as AWS, GCP, and Azure.

• Enjoys building products across the stack to delight and engage users and working with a diverse group of people with different areas of expertise and backgrounds.

• Bachelor's or Master's degree in Computer Science, Engineering, Mathematics or a related field.

• Self-motivated, proactive, and able to work independently in a fast-paced startup environment.

• Knowledge of data privacy regulations and practices related to handling sensitive financial information.

Benefits

• Get equity from day 1 at a Y Combinator startup.

• Make a meaningful impact by helping to stop human trafficking, money laundering, and terrorism financing.

• Work alongside a highly competent, top-tier team, including professionals from Y Combinator, ex AWS, Twilio, and Palantir.

• Great career development opportunities in a fast-growing early-stage startup.