Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

About Us:

Founded in 1987, Medcan is a leader in transformational proactive and primary care dedicated to helping patients and team members live well, for life. We offer a comprehensive range of services including preventative health assessments, wellness programs, and specialized medical care.

Our core values of excellence, drive, respect and integrity guide everything we do. We’re committed to creating a workplace where everyone can thrive, and we’re proud to support over 1,500 businesses across Canada with our health and wellness solutions.

The Role:
 

Medcan is recruiting for a full-time, permanent Clinic Flow Coordinator to join our Refine Team (Dermatology Clinic). The position requires high energy and enthusiasm, an appreciation for detail, an outstanding level of client service and exceptional organizational skills. The role is responsible for monitoring and facilitating the flow of clients through the clinic during their appointments.

This is a full-time position during business hours Monday through Friday and requires you to be on-site.

The Accountabilities:

• Manage in-clinic flow of clients during client’s Refine visit including pre-booked appointments, urgent requests, and add ons.
• Coordinate with staff to ensure every client’s visit is productive and effective with exceptional service delivery
• Providing support to Reception through client communication and trouble shooting ad-hoc requests
• Collaborating with Nursing staff to ensure clinic is operating efficiently and add ons can be accommodated
• Managing Dermatologists schedules to ensure maximum level of utilization
• Proactively address client issues and enquiries while ensuring no disruption to the clinic
• Handle client issues in a positive and professional manner, setting an example for service standards
• Problem solve in a fast-paced environment
• Responding to client emails and internal staff inquiries/requests
• Other administrative duties as required
   

 The Requirements:

• 2-4 years of experience in healthcare role
• Education in health or a related discipline is an asset
• Strong organization and time management
• Excellent verbal and written communication skills

Ready to Apply?

If you’re ready to make a difference and be part of a company that truly cares about its people, we’d love to hear from you! Apply today and let’s inspire wellness together.

Diversity, Equity and Accessibility:

Medcan is dedicated to employment equity, diversity and inclusion. We strive to ensure all staff have a fair opportunity to participate and success at work. If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.