Inbound Sales Team Lead

Posted:
9/18/2024, 7:59:50 PM

Location(s):
Valencia, Valencian Community, Spain ⋅ Valencian Community, Spain

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

Our Inbound Sales teams focus on building partnerships with new Groupon merchants. We spend our days learning about what makes small-business tick and how to craft unique marketing campaigns to help them reach their targeted audiences. Our expertise ultimately creates jobs and drives economies as we help local merchants thrive.

As the Team Lead for inbound Sales, you'd be responsible for leading and developing a sales team, maintaining high productivity levels, achieving sales expectations and continuing to grow the organization. Our leads are consistently using improving sales processes and tools to help their teams exceed their sales targets and optimize the offerings within their specific business category.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. 

Does that sound like a compelling place to work?

You’ll spend time on the following:

  • You will attract, develop, motivate, lead, and retain a team of inbound sales professionals to meet and exceed short- and long-term sales goals

  • You will drive clear communications on expectations, remove any roadblocks, and hold sales team accountable for results

  • You will ensure results from mostly inbound sales representatives to ensure they are meeting or exceeding goals

  • Communicate the best approach to sales teams on merchant business categories and sectors, including (but not limited to): products and/or services, consumer demographics and ratings, points of competitive differentiation, merchant economic models, revenue and profit drivers

  • Prioritize and allocate resources to ensure adequate support for sales representatives

  • Monitor and align daily activities on sales volume, deal quality, and pipeline management

  • Train team on documented sales process and strategy to optimize the value of their outputs - both from a qualitative and quantitative perspective

  • Lead sales team to drive knowledge-development and company-wide best practice-sharing

We’re excited about you if you have:

  • Bachelor's degree required

  • 3+ years of B2B sales management experience, preferably in an inbound sales environment

  • Sales training and development experience a plus

  • Salesforce/CRM systems experience preferable 

  • Fluent in English, Spanish and/or other European languages a plus as well

  • Track record of strong performance, growing sales teams, and increasing profitability

  • Evidence of successfully leading others to exceed measurable sales and revenue targets

  • You're comfortable in ambiguous, dynamic environments

  • You have a fearless enthusiasm for sales and ability to make things happen

  • You're analytical and able to make decisions based on real data

  • You're adaptable and can think on your feet; when your team is faced with new challenges or tough sales situations, you help them face them head-on

  • You have demonstrated levels of dedication and ownership required to succeed at start-up speed

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings, always check our official careers website at grouponcareers.com.