ITP Process Senior Associate (Japanese)

Posted:
2/8/2026, 4:31:31 PM

Location(s):
Federal Territory of Kuala Lumpur, Kuala Lumpur, Malaysia ⋅ Kuala Lumpur, Malaysia

Experience Level(s):
Senior

Field(s):
IT & Security

Finance transactional role in Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS centre as described in the S&N Finance and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements.

The role holder is responsible, a team player, tries his/her best to make S&N a great place to work and upholds the company's values: Performance, Innovation and Trust.

Responsibilities: 

  • Deliver a professional and consistent service to customers. Support in resolving Local Country inquiries for the PTP function.
  • Work collaboratively with internal customers and stakeholders.
  • Support Team Lead and team members in activities to enhance the effectiveness of the team. This includes helping new joiners to successfully settle into their new role in their stream.
  • Perform the various tasks related to, and established for, handling invoice and T&E transaction processing within well-defined guidelines, including resolving basic queries and investigations in a timely manner in the area of PTP.
  • Carry out AP closing activities accurately including preparing and analyse BS reconciliation reports within specified timescales. Prepares and produces monthly reports as assigned; identifies long outstanding items reflected in the accounts.
  • Generate and compile KPI metrics related to PTP and T&E function at month end.
  • Ensure compliance to key controls defined in MAPS and RACM, and in line with the Smith & Nephew Finance Manual.
  • Log issues on CAPA in a timely manner.
  • Update SOP in a timely manner, taking into account changes in process.
  • Support the development/changes in systems, transactions and processes. This includes preparing and updating process documentation.
  • Support Senior Associate or Team Lead when there are any ad hoc activities or project.
  • To always act in a responsible manner to avoid risk to self or to the company and comply with the workplace safety and health and security policy.
  • Any other duties involved within the role and/ or the tasks as assigned from time to time.

Location: Bangsar South

Requirements:

  • Degree or diploma in Accounting, Finance, Business, Management (preferable but not limited to). Experience in shared services preferable but not mandatory
  • Minimum of 2 years of work experience and preferably in a similar role.
  • Japanese proficiency with JLPT2 and above and Chinese (Preferred) Speaking Required.

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