Job Summary

The eCommerce Consultant is responsible for owning and managing a defined book of business while actively prospecting and developing new customer relationships. This role is accountable for driving revenue growth, customer satisfaction, and long-term partnership value through strategic engagement across the digital healthcare ecosystem.

The Consultant works closely with their customer base to identify growth opportunities, optimize digital purchasing and engagement, and deliver on agreed-upon outcomes. Internally, the role partners cross-functionally with sales, operations, marketing, product, and support teams to ensure customer needs are met and deliverables are achieved.

Through daily customer interactions, the eCommerce Consultant drives the execution and evolution of the eCommerce strategy, fostering adoption, growth, and retention within their assigned customer segment. This role is primarily focused on the digital healthcare space and requires a strong understanding of healthcare environments, digital engagement models, and eCommerce solutions that support patient care and operational efficiency.

Focus areas include driving new business, expanding penetration within existing accounts, and enabling customers to leverage digital tools, data, and platforms to improve outcomes and streamline workflows.

Responsibilities:

• Own and manage a defined book of business, including customer strategy, retention, and growth
• Prospect and acquire new customers within the digital healthcare segment
• Serve as the primary point of contact for assigned customers, building trusted advisor relationships
• Identify and execute on opportunities to grow revenue through digital solutions and eCommerce capabilities
• Collaborate with cross-functional teams to deliver customer solutions and meet performance commitments
• Drive customer adoption and optimization of digital platforms, tools, and services
• Influence and execute eCommerce strategy through day-to-day customer engagement and insights
• Maintain accurate pipeline management, forecasting, and customer documentation

Qualifications:

• Bachelor’s degree required
• Minimum of 4 years of related sales, eCommerce, consulting, or account management experience
• Prior experience in healthcare, digital healthcare, or digital commerce environments strongly preferred
• Proven ability to manage a book of business and drive both new customer acquisition and account growth
• Demonstrated success working cross-functionally to deliver customer outcomes
• Ability to travel less than 25% of the time
• Proven product or solution knowledge within the relevant business or digital segment
• Valid driver’s license

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• Contributes to the development of processes, playbooks, and best practices supporting eCommerce and digital growth
• Works on complex projects of large scope involving multiple stakeholders
• Develops innovative, customer-centric solutions aligned with organizational objectives
• Completes work independently and receives general guidance on new initiatives
• Work is reviewed primarily for achievement of objectives and results
• May act as a mentor, coach, or resource to less experienced colleagues

Anticipated pay range: $121,714 - $156,342 (includes targeted variable pay)

Bonus eligible: Yes

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 06/05/2026 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.