Scheduled Hours
37.5
Position Summary
The Brown School Student Financial Services Assistant performs administrative functions related to financial aid administration and provides services and support to guide Brown School graduate students through the financial aid process.
Job Description
Primary Duties & Responsibilities:
- Assists with administrative processes for aid packaging, adjustments, and disbursements in the PowerFAIDS financial aid management system; verifies accuracy and compliance; maintains secondary tracking database and ensures data consistency across admissions, financial aid, and student information systems.
- Monitors departmental email account and responds to inquiries requiring comprehensive knowledge of academic programs, admissions, and financial aid policies and procedures; fields questions and provides resources and information regarding financial aid options, application procedures, eligibility requirements, tuition and fees, cost of attendance, tuition remission and scholarship, fellowships and assistantships, campus-based work opportunities, external funding opportunities, individual budgets, payment and repayment options, and financial obligations.
- Meets with current and prospective students to assist in navigating strategies for funding their graduate education; presents detailed financial aid information with a student-centered approach.
- Administers application process for Brown School emergency funds and tuition gap assistance.
- Provides administrative support to the director and adjacent departments as needed; assists with special projects and programming.
- Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Physical Effort
Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification.
Certifications:
No specific certification is required for this position.
Work Experience:
Academic Services (2 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Preferred Qualifications
Education:
Bachelor's degree
Certifications:
No additional certification beyond what is stated in the Required Qualifications section.
Work Experience:
Financial Aid (3 Years)
Skills:
Communication, Confidential Data Handling, Confidentiality, Customer Service, Detail-Oriented, Financial Aid, Mathematics, Microsoft Excel, Microsoft Word, Multicultural Environments, Multitasking, Oral Communications, Organizing, Personal Computer (PC) Software, Positive Thinking, Social Interaction, Spreadsheet Applications, State-Federal Program, Teamwork, Time Management, Word Processing Applications, Working in a Fast-Paced Environment, Working Independently, Written Communication
Grade
G07-H
Salary Range
$19.29 - $29.91 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.