Job Location: Hybrid- São Paulo; Fluency in English required
We are building out a brand-new team in our São Paulo office to support our Platform Infrastructure Engineering team and enhance the FactSet tools used by our development teams and clients. As a Lead Network Engineer, you will create impactful solutions (Unix, Windows, Networking, and/or Security) ensuring the reliability and performance of FactSet’s applications.
Job Responsibilities:
- Act as a knowledgeable resource for FactSet’s clients, vendors and internal leaders.
- Project manage business and network team initiatives.
- Configure Cisco / Arista Routers / Switches / F5 Load Balancers / Cloud Networking Services to provide solutions that successfully integrate into our clients, vendors and FactSet’s own internal networks.
- Build and maintain positive working relationships with clients and stakeholders.
- Provide expert support during network issues and troubleshoot across all network layers.
- Research, design and implement new connections to market data providers and other third parties.
- Optimize processes using templates, automation, and workflow systems.
- Lead and mentor team members, supporting them in achieving their career and project goals.
- Participate in shift rotation for Saturday & Sunday on-call coverage.
Minimum Requirements:
- BS degree in an engineering discipline or equivalent.
- 8-12 years of relevant experience.
- Fluency in English, both written and verbal.
- Comprehensive understanding of routing protocols, TCP/IP, Multicast, DNS, LAN switching, and Wireshark.
- Experience with BGP, EIGRP, router/switch architectures, and protocols like HTTP/HTTPS/DNS/DHCP/SNMP/SMTP.
- Experience in network design and implementation, particularly in financial or large enterprise networks.
Critical Skills:
- Familiarity with cloud technologies (AWS, Azure) and network automation tools (Python, Ansible).
- Knowledge of network operating systems (IOS, JunOS, Linux) and modern data center architectures.
Load-Balancers: F5 LTM, ASM, iRule, A10, AWS ELB, Global Accelerator, CDN (Content Delivery Networks)
DNS: Infoblox, Cloudflare, AWS Route53, Efficient-IP
Cloud: AWS and Azure networking stack
- Strong troubleshooting skills, communication, and collaboration skills.
- Ability to manage multiple projects and prioritize tasks efficiently.
- Relevant certifications (Cisco or other vendors) and eagerness to learn new technologies