Business Process Excellence Specialist

Posted:
7/1/2026, 7:43:40 AM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy

Workplace Type:
On-site

Pay:
$136k/yr

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. 

Further information at ZEISS India.

  • Provide end‑to‑end business ownership for digital products and platforms to ensure alignment with operational strategy and business objectives.
  • Drive standardization and harmonization of manufacturing processes, with deep awareness of lens production and optical manufacturing operations, across plants and regions.
  • Act as the central business interface between operations, governance bodies, and technical implementation teams.
  • Understand and balance the needs, pain points, and expectations of different stakeholder groups by priotizing based on measurable business impact to become more data-driven
  • Support sustainable, scalable, and compliant manufacturing operations, leveraging data‑driven and AI‑enabled solutions where relevant.

Requirements

Education

  • Bachelor’s or Master’s degree in Engineering, Manufacturing, Industrial Engineering, Information Systems, Biomedical Engineering or a comparable field.
  • Educational background or exposure related to optics, lens technology, precision manufacturing, or industrial production is an advantage.
  • Additional qualifications in Operations Management, Digital Manufacturing, Business Process Management, Project Management, Data & Analytics, AI fundamentals are beneficial.

Work Experience

  • 3–5 years of professional experience in manufacturing operations, digital manufacturing solutions, operations excellence, or process transformation.
  • Practical experience or exposure to lens production / optical or precision manufacturing environments is an advantage.
  • Experience in a Business Process Owner, Product Owner, Business Analyst, or similar role, preferably in a global or multi‑site context.
  • Hands‑on exposure to manufacturing or operations IT platforms (e.g., MES, MOM, quality, traceability, or analytics solutions).
  • Experience collaborating with cross‑functional and international stakeholders, including operations, quality, and IT teams.

Specific Knowledge/Skills

  • Solid knowledge of manufacturing and shop‑floor execution principles.
  • Strong understanding of lens production processes and end‑to‑end manufacturing workflows is preferred.
  • Proven ability to define, prioritize, and structure business requirements and roadmaps based on business impact
  • Strong capability to identify real business needs and pain points behind stakeholder requests, challenge assumptions constructively, and translate them into value-oriented requirements.
  • Capability to translate production requirements into clear, implementable functional and technical requirements.
  • Foundational knowledge of data, analytics, and AI concepts, including:
    • Power BI – understanding dashboards, KPIs, and data models
    • SQL – basic querying and data validation
    • Python – basic data analysis and logic understanding
    • AI / Machine Learning fundamentals – understanding use cases such as predictive quality, anomaly detection, process optimization, and decision support
  • Understanding of change management, user adoption, and training concepts in a production environment.
  • Strong analytical, communication, and decision‑preparation skills, including inputs for management and governance forums.
  • High level of business acumen and value‑oriented thinking (cost, quality, time, strategic targets).
  • Fluent English communication skills (spoken and written).

Your ZEISS Recruiting Team:

Itishree Pani