Senior Associate - User Acceptance Testing (SG Support)

Posted:
10/13/2024, 4:52:24 PM

Location(s):
Selangor, Malaysia ⋅ Cyberjaya, Selangor, Malaysia

Experience Level(s):
Senior

Field(s):
Customer Success & Support

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

Responsible for conducting quality control tests to ensure that software meets specified standards and end user requirements

Job Responsibilities:

  • Develop clear and concise User Acceptance Test (UAT) Test Plans for digital projects and improvements

  • Liaise with Business Partners (BP) to ensure test environments and any specific UAT requirements are set up in readiness for test execution

  • Test and analyze test outputs for accuracy and completeness

  • Work closely with relevant parties to resolve UAT defects

  • Report UAT progress and highlight key areas of risk and issues

  • Partner with BP to facilitate UAT signoff by ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided

  • Review and signoff UAT plan with relevant BPs & parties

  • Prepare user guides and provide training to end users on the relevant enhancements

Job Requirements:

  • Degree Holder preferably in Business IT, Computer Science or a related field

  • Experience: At least 2-3 years relevant working experience in Insurance Industry

  • Meticulous and able to manage priorities to meet deadlines

  • Good communication and interpersonal skills in engaging key business partners

  • Digitally-savvy with a passion for optimising digital experiences

  • Positive attitude and willingness to share and learn

  • Ability to work under pressure with minimal guidance and is a great teammate

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.