Posted:
9/27/2024, 5:26:39 AM
Location(s):
Nevada, United States ⋅ Las Vegas, Nevada, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Privacy Notice for California Applicants and Employees
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
We share a strong commitment to Belonging through our values of:
Collaborative Creativity: We believe the act of creating together amplifies possibilities.
Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.
Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.
If this all sounds like YOU, read on….
Job Description:
Job Summary:
Reporting to the Facilities Manager and/or the Facilities Lead, you will support all aspects of the building facilities operations, perform maintenance inspection routines, support the custodial crew when they convey problematic facility
findings and support the work of third party Vendors to maintain and improve a fully functioning, safe and engaging exhibition and facility. The Facility Maintenance Associate will conduct all maintenance, repairs and improvements for the facility and will assist with the offsite warehouse location as needed. You will play a strong role in identifying catastrophic building failures and suggesting methods to mitigate impact to the exhibition. You will be actively involved in suggesting ways that our carbon footprint and impact to our environment can be mitigated. You are responsible to ensure the quality of work performed and regularly insert maintenance and inspection activities into the chosen Meow Wolf CMMS maintenance management software. You will perform frequent site inspections and regularly communicate with all members of the exhibition team.
How you will do it
Ideal candidates have great communication skills, in-depth familiarity of building systems (HVAC, plumbing, electrical, fire protection, bar equipment, fixtures and finishes) shop tools and skills, construction, is knowledgeable regarding cleaning and sanitation methods and machinery as well as an appreciation for our employees, clientele and for immersive artwork. You are responsible for maintaining all safety protocols and procedures and building codes in compliance with state and federal rules and regulations. This role advances the organization by maintaining the highest level of services and support for employees and guests.
● Safely conduct maintenance and inspections of all building systems including HVAC, Plumbing, Fire Suppression, Fire Safety, Electrical, structural, walls, floors and ceilings and others as defined by leadership to ensure the full functionality of the site on a regular and consistent basis.
● Play a role in encouraging a professional, respectful and empowering work environment
● Actively participate in a disposal, reuse, and recycling program taking a strong interest in the best interests of the environment as a whole.
● Encourage, and maintain internal and cross-departmental communication
● Play a role in providing a memorable and uniquely Meow Wolf level of service to guests
● Play a role in maintaining a high quality of vendor and supplier relationships
● Support the tracking of inspections and maintenance details of Facility assets according to the maintenance policy
● Execute equipment audits and inspections
● Ensure compliance with all safety and security protocols
● Safely perform maintenance tasks in the repair, maintenance and upkeep of facilities including mechanical, custodial and basic non-licensed electrical, plumbing, and HVAC
● Work closely with contractors such as electricians, plumbers, HVAC, mechanics and technicians.
● Respond to emergency calls for all alarm services or building emergencies.
● Report on the use and low inventory of critical spare parts on hand to support the need for sufficient quantities
● Follow the prescribed inspection schedule for checking the physical site and equipment for safety, cleanliness and good repair.
● Other duties as assigned
To be successful in this role...
● Strong knowledge of safe work practices and duty cycle needs of equipment
● Ability to respond with grace to changing priorities and multiple projects / tasks
● The position requires knowledge in areas of HVAC, electrical safety / wiring and controls, generator maintenance, plumbing, life safety systems maintenance, wall repair, carpentry, painting, and machinery operations.
● Proficiency in the safe and proper use of power equipment and tools, heavy and light machinery, carpentry, wall repairs, and building materials.
● Be willing to work as an inspirational and motivated part of a team.
● Establish and maintain a courteous rapport with exhibit guests, visitors, vendors, and co-workers.
● Embody and demonstrate exceptional collaborative skills, even in stressful and/or demanding situations.
● Understand and follow oral and written instructions.
Required Qualifications:
● 1-3 Years of professional experience working in Building Facilities Maintenance, Commercial Construction, Commercial Trades, or Building Renovation in one or more of the following
disciplines:
● Proven work experience as a Facilities Technician or similar role with a demonstrated competency in effectively troubleshooting and repairing building systems and equipment: HVAC, electrical safety / wiring and controls, generator maintenance, plumbing, life safety systems maintenance, wall repair, carpentry, painting, and
machinery operations.
● Strong mechanical, electrical and fabrication aptitude
● Ability to read MEP plans, schematics and architectural drawings
● Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays
● Ability to respond to emergencies during the exhibition operating hours
● Expertise in welding, power tools, shop tools and multifaceted fabrication, assembly, and mounting techniques
● Expertise in finishes, painted surfaces, adhesive and fastening methods
● OSHA 30 certified or willingness to be trained
● Computer literacy in the use of maintenance software
● Strong respect of safe work practices, regulatory requirements and duty cycle needs of equipment
● Adaptable to changes in a fast-paced work environment
● Proficiency in the safe and proper use of power equipment and tools, heavy and light machinery, and building materials.
● Ability to multi task several competing priorities
● Knowledge of facility standards, codes and regulations
● Computer skills, including knowledge of Google Suite and the ability to learn and apply new software applications.
● Be willing to work as an inspirational and motivated part of a team.
● Establish and maintain a courteous rapport with exhibit guests, visitors, vendors, and co-workers.
● Embody and demonstrate exceptional customer service skills, even in stressful and/or demanding situations.
● Understand and follow oral and written instructions.
● Communicate clearly both orally and in writing.
It would be nice to have.
● An appreciation for the arts.
● Experience with digital fabrication including laser cutting and CNC machining an asset.
● Experience with 3D modeling and design an asset.
● Prior work experience in a creative organization.
● Prior work experience in a retail, museum, recreation facility, or other public space.
● Certifications in aerial work platforms, working at heights, fall protection, welding, elevator repair, fire life safety,
fork lift, Rigging, Mechanical and Electrical.
● Be able to read blue line prints of the facility and of light, sound, exhibit, structural and MEP drawings.
● Ability to learn and apply new software applications.
● CAD drafting skills an asset
What you will bring...
● A can do attitude based on the success of the overall team
● Willing to assist guests or fellow team members across the enterprise.
● Embrace and exemplify Meow Wolf Culture.
● Be enthusiastic about work and creating a transcendental guest and employee experience.
● Listen and communicate with compassion and positivity.
● Demonstrate flexibility and a receptiveness to change.
● Be positive, accountable, skilled at problem solving and embracing great teamwork.
● Maintain professional courtesy and behavior.
● Be a team player working towards catching members of the team doing things right and celebrating their work
● Willing to work outside the comfort zone to assist guests or fellow team members.
● Be a “People Person” friendly, understanding, compassionate and positive.
Work Environment & Physical Demands:
This job primarily operates in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, smoke machines and small and/or enclosed spaces. Outdoor settings may also be required for special events or as needed for maintenance and troubleshooting. This position may work at heights at times and equipment and training will be provided.
● Moving in different positions to accomplish tasks in various environments including small, enclosed spaces
● Remaining in a stationary position for prolonged periods
● Repeating motions that may include the wrists, hands and/or fingers
● Positioning or moving objects up to 75 pounds
● Use of maintenance tools and cleaning equipment, includes use of cleaning agents and chemicals
● Use of lead free solder with smoke extraction required
● Safely working at heights: Working in an aerial work platform, Climbing ladders, roof work
● Safe standards are required for work at heights
● Safe use of maintenance tools and cleaning equipment, includes use of cleaning agents and chemicals.
Work Schedule:
This is a full-time position, working a minimum of 40 hours a week. It requires a flexible schedule to accommodate times the exhibit is closed to the public as well as normal operating hours. Evening, overnight and weekend work are required as job duties demand.
Supervisory Responsibilities:
This position does not require supervisory responsibility.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any
time with or without notice.
You will get to know Meow Wolf by...
Employment with Meow Wolf is contingent upon a successfully completed background check.
This position is represented by the Meow Wolf Workers Collective/Communications Workers of America.
Meow Wolf truly embraces diversity and equal opportunity. We are committed to building a team that represents a
variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.
INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.
BENEFITS:
The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
Medical Insurance options: PPO & HSA
Dental & Vision Insurance
401k Retirement Plan
Company Paid Life Insurance Policy & Long-Term Disability Coverage
Voluntary Short-term Disability & Critical Illness Policies
Company Paid Employee Assistance Program
Paid Parental Leave for 12 weeks
Discount off Meow Wolf Gift Shop Merch
Admission to Meow Wolf attractions for employees and guests
Please visit www.meowwolf.com/careers for more information.
Website: https://meowwolf.com/
Headquarter Location: Santa Fe, New Mexico, United States
Employee Count: 251-500
Year Founded: 2008
IPO Status: Private
Last Funding Type: Grant
Industries: Art ⋅ Augmented Reality ⋅ Digital Media ⋅ Events ⋅ Podcast ⋅ Service Industry ⋅ Virtual Reality