About Accenture 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 799,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Join Accenture and help transform leading organisations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture and make delivering innovative work part of your extraordinary career. 

  

Technology

We provide innovative and comprehensive services and solutions that span cloud; systems integration and application management; security; intelligent platform services; infrastructure services; software engineering services; data and AI; automation; and global delivery through our Advanced Technology Centers. We continuously innovate our services, capabilities and platforms through early adoption of new technologies such as generative AI, blockchain, robotics, 5G, edge computing, metaverse and quantum computing. We provide a range of capabilities that addresses the challenges faced by organizations today, including how to achieve reinvention, manage change and develop new growth opportunities.

We are continuously innovating and investing in R&D for both existing and new forms of technology. Our focus in our Accenture Labs includes furthering innovation beyond traditional boundaries, such as science and space technologies. Our innovation hubs around the world help clients innovate at unmatched speed, scope and scale. We have strong relationships with the world’s leading technology companies, as well as emerging start-ups, which enable us to enhance our service offerings, augment our capabilities and deliver distinctive business value to our clients. Our strong ecosystem relationships provide a significant competitive advantage, and we are a key partner of a broad range of technology providers, including Adobe, Alibaba, Amazon Web Services, Blue Yonder, Cisco, Databricks, Dell, Google, HPE, IBM RedHat, Microsoft, NVIDIA, Oracle, Palo Alto Networks, Pegasystems, Salesforce, SAP, ServiceNow, Snowflake, VMware, Workday and many others. In addition to our mature partners, we invest in emerging technologies through Accenture Ventures. We push the boundaries of what technology can enable and help clients get the most value and best capabilities out of platforms.

Role Title: Middleware Administrator

Responsibilities:

• Participate as a Middleware administrator (with a primary focus on Oracle Fusion Middleware platform) in the establishment of infrastructure managed services for the client:

  • Formulate and submit requests for information related to the implementation and operation of the client’s existing Oracle Fusion Middleware environments

  • Review available information and participate in workshops to understand existing Oracle Fusion Middleware platforms in preparation for taking over middleware operations

  • Create necessary operations documentation in preparation for service go live (e.g. System Understanding Documents, Standard Operating Procedures)

  • Demonstrate readiness for middleware operations go live in line with the published service establishment plan and schedule

• Perform on going “business as usual” Oracle Fusion Middleware operations and administration tasks, including:

  • monitoring

  • health checks

  • code and config deployment

  • backups

  • performance management and tuning

  • availability management

  • capacity management

  • middleware installation and configuration

  • patching

  • routine middleware administration and maintenance tasks

  • resolution of production and non-production incidents, minimising any downtime or impact to performance

  • working through back logs of middleware related problem tickets

  • fulfilment of middleware related service requests

• Create and maintain comprehensive documentation for middleware platforms, processes, and procedures

• Help align middleware operations with DevOps and Agile principles

• Contribute to the adoption of automation of middleware related management and operations tasks

• Collaborate closely with other administrators on the team and the broader infrastructure (database, compute, storage, network, datacentre and public cloud) teams

• Implement and practice security best practices across the middleware environments to ensure compliance with security standards applicable to federal government agencies

• Practice continuous improvement by staying up to date with the latest industry trends and technologies to drive continuous improvement and innovation within the team

• Provide current state middleware platform input into a public cloud migration project

Qualifications:

• Minimum of 5 years of experience in operating Oracle Fusion Middleware products such as Identity and access management, ADF, WebCenter, OSB and BAM as a middleware admin on prem and in public cloud (Azure)

• Proven experience in operating within IT Service Management and ITIL frameworks. Role requires existing ITIL v4 certification or obtaining one within 8weeks of commencing the job.

• Proficiency in working within Linux environments and Windows environments

• Proven experience or knowledge in one of the script languages Bash, Python, PowerShell, or Java

• Excellent written and oral communication skills, with the ability to engage stakeholders and produce technical documentation

• Sound understanding of networking concepts and security protocols

• Strong problem-solving and troubleshooting skills

• Ability to work independently and as part of a team

• Detail-oriented with a focus on quality and continuous improvement

Additional Requirements:

Security Clearance Requirement: Given the secure nature of this role, we are seeking candidates who are Australian Citizens with an active security clearance or are eligible for obtaining security clearance.

This requirement ensures that all team members are cleared to handle sensitive information and contribute to maintaining the highest standards of security in our operations.

On-call and Shift Expectations: This position is primarily focused on managed services, meaning you will be responsible for maintaining and improving our clients' IT systems (Applications and Infrastructure). Flexibility and adaptability are key, as you may be required to work in shifts to provide continuous support. Additionally, you may need to be on call to address incidents promptly and perform after-hours deployment activities as needed. Your ability to effectively manage these responsibilities will be crucial to ensuring the seamless operation of our services and client satisfaction.

Must be willing to work from Accenture/client office location 3 days a week (2 days WFH)

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

 

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