Location(s): Illinois, United States ⋅ Bolingbrook, Illinois, United States
Experience Level(s): Senior
Field(s): Customer Success & Support
Position Highlights:
Position: Patient Access Rep Lead
Location: Bolingbrook
Full Time
Hours: 9a to 5:30pm M-F with rotating weekend & holiday schedule
What you will need:
Required Education and/or Experience:
High School diploma or GED
Proficiency with computer programs
Preferred Education and/or Experience:
Associate degree in business or healthcare or minimum two year’s revenue cycle experience or minimum three years of patient access experience
Knowledge of medical terminology, legal and technical aspects of patient access and third party insurances
Required license and/or certification:
A valid driver’s license is required if the incumbent is selected to perform related duties at an off site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
General Summary:
Under general supervision and according to established policies and procedures, actively performs up to two of the Responsible for the daily coordination of subordinate personnel and the services they provide related to pre-admission testing, outpatient, same day surgery, emergency room, immediate care, inpatient, observation and corporate health registrations, discharges and admissions.Monitors and ensures the accurate and timely input of patient, insurance and clinical information in to the appropriate admissions system.Responsible for ensuring department standards are met and excellent customer service is provided.Provides assistance to staff in resolving issues with procedures, equipment, employees, physicians and/or patients.Performs the duties of a patient service representative.
Benefits:
Career Pathways to Promote Professional Growth and Development