(PRI) Digital Assistant Manager

Posted:
9/4/2024, 11:05:47 AM

Location(s):
Puerto Rico, United States ⋅ Ponce, Puerto Rico, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Position Summary...

What you'll do...

Provides supervision and development opportunities for hourly Associates in assigned area by hiring, training, mentoring, assigning duties, evaluating performance, providing recognition, and ensuring diversity awareness.

Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and providing resolutions for Associates, including proactively seeking out Associate comments and concerns by meeting with Associates in their work areas.

Ensures compliance with Company policies and procedures by holding hourly Associates accountable; analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operational reviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing Company programs and strategic initiatives.

Models, enforces, and provides direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Participates in community outreach programs, and encourages and supports hourly Associates in serving as good members of the community.

Drives the financial performance of assigned area by ensuring that sales and profit goals are achieved and implements plans to correct any deficiencies; and scheduling and training associates to meet the needs of the customers.

Drives sales in assigned area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, inventory levels, cleanliness of the area; assessing economic trends and community needs; overseeing the stocking and rotation of merchandise, the removal of damaged or out-of-date goods; setting up, cleaning, and organizing product displays; securing fragile and high-shrink merchandise; and monitoring expenses within assigned area.

En Walmart, ofrecemos un salario competitivo, así como bonos basados en el desempeño y otros grandes beneficios para una mente, cuerpo y cartera más felices. Los beneficios de salud incluyen cobertura médica, de visión y dental. Los beneficios financieros incluyen 401(k), compra de acciones y seguro de vida pagado por la compañía. Los beneficios de tiempo libre pagado incluyen vacaciones y licencia por enfermedad, de acuerdo con la política; licencia parental, licencia de cuidado familiar, duelo, servicio como jurado y votación. Otros beneficios incluyen discapacidad a corto y largo plazo, descuentos de la empresa, Pago de Licencia Militar, reembolso de gastos de adopción y subrogación, beneficios de fertilidad y más.

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Live Better U es un programa de beneficios educativos pagado por Walmart para asociados de tiempo completo y de tiempo parcial en las instalaciones de Walmart y Sam's Club. Los programas van desde la finalización de la escuela preparatoria hasta los títulos de licenciatura, incluido el Aprendizaje del Idioma Inglés y certificaciones de corto plazo. La matrícula, los libros y las tarifas son pagados en su totalidad por Walmart.

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Los requisitos de elegibilidad se aplican a algunos beneficios y pueden depender de la clasificación de tu trabajo y la duración de tu empleo. Los beneficios están sujetos a cambios y pueden estar sujetos a un plan específico o a los términos del programa.

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Para obtener información sobre los beneficios y la elegibilidad, consulta One.Walmart en One.Walmart (en inglés).

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El rango salarial anual para este puesto es $45,000.00-$65,000.00

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La compensación adicional incluye bonos anuales o trimestrales por desempeño.

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La compensación adicional para ciertos puestos también puede incluir:

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- Estructura Compleja (basada en factores externos que crean desafíos)

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At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include vacation and sick leave according to policy, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, fertility benefits, and more.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $45,000.00-$65,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Complex Structure (based on external factors that create challenges)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 or more years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
Will successfully complete all job required trainings and assessments.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.

2 or more years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
Will successfully complete all job required trainings and assessments.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

333 Pr-14, Coto Laurel, Ponce, PR 00780-2157, United States of America

Walmart

Website: http://www.walmart.com/

Headquarter Location: Bentonville, Arkansas, United States

Employee Count: 10001+

Year Founded: 1962

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping