Telemarketing Sales Advisor (Part-time) – Foreign Offices

Department:  Service Center - Colombia

Reports To:     Operations Manager

Nature of Work

This position renews and extends years of membership to existing members, upgrades to Gold or Platinum status, reinstates members whose memberships have become delinquent, while providing excellent customer service.

Duties and Responsibilities

Utilizes a list within the membership sales system provided by management to:

• Calls members who need their membership renewed.
• Calls members who want to upgrade membership or to encourage them to
• upgrade membership.
• Calls members whose memberships have become delinquent to reinstate
• their membership.
• Perform other campaigns as required.

Meets monthly quota on recent delinquent, renewable, and Gold + Platinum.

Answers member’s questions on all Interval International products and services.

Provides Clerical staff and Manager with a daily sales report.

Performs other related duties as required

Knowledge, Abilities, and Skills

Must possess a minimum of two years telephone sales experience.

Must maintain current knowledge about all new and existing membership programs and benefits.

Must be computer literate and possess basic knowledge of Excel.

Must possess excellent customer skills.

Must have excellent telephone etiquette.

Must possess excellent negotiating and sales skills.

Must be able to work shifts.

Physical Requirements

Sitting, standing, manual dexterity (writing, typing, handling), operation of automated equipment ie., computer.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.