Posted:
3/30/2026, 10:57:14 PM
Location(s):
Mumbai, Maharashtra, India ⋅ Maharashtra, India
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Business & Strategy
Job Title - Strategic Programs Associate
Management Level : 12 -
Location: Mumbai
Must have skills: Experience in US Payroll and proficient Microsoft Excel (3 years of US Payroll/Canada Payroll Experience)
Shift Timings- 6 PM – 3 AM IST (US Shifts)
Good to have skills: Knowledge of Power Apps/ Usage of Ai Tools like Co-pilot etc
Experience:
Total Years of Experience
3-4 years of Experience
Total Years of Role Specific Experience
3 years of US Payroll/Canada Payroll Experience
Educational Qualification: Graduate Degree
Job Summary
We are looking for a detail-oriented US & Canada Payroll Analyst who will be responsible for executing payroll operations and supporting process delivery. The candidate should have good knowledge of payroll processes, tax regulations, and compliance requirements in the United States/Canada, with the ability to work under guidance and contribute to process efficiency.
Key Responsibilities
Process & Delivery Management
Understand client’s US/Canada Payroll process and business rules. Execute payroll transactions accurately and within defined timelines. Handle routine payroll activities as per standard operating procedures (SOPs). Seek guidance and escalate issues when encountering complex scenarios. Ensure high quality in written and verbal communication. Follow defined plans and schedules for assigned tasks. Adhere to LWI (Local Work Instructions) and process documentation. Support in maintaining and updating process documentation. Assist in identifying errors/issues and support root cause analysis. Suggest basic process improvements to enhance efficiency and accuracy.
Applications Knowledge
Workflow management tools (e.g., ServiceNow) Payroll tools (e.g., Dayforce, ADP, Workday, SAP) Outlook / Group mailbox handling MS Office (Excel, Word, PowerPoint) SharePoint / Web-based tools
Team Support
Complete assigned work within timelines and quality standards. Support team members in resolving basic process queries. Collaborate effectively within the team. Be available to address process-related queries during working hours. Participate in team meetings and engagement activities. Follow QC and audit mechanisms defined for the process. Assist in knowledge sharing within the team.
Client Support
Update process reports and MIS on a regular basis. Adhere to client-specific requirements and SLAs. Support communication with onshore teams as required. Ensure accuracy and completeness of deliverables. Maintain a customer-focused approach in all interactions. Follow up on assigned tasks to ensure closure. Participate in client calls when required and document notes.
Competencies
Ability to work in a dynamic environment and support multiple tasks. Basic analytical and problem-solving skills. Ability to handle confidential information responsibly. Good judgment in handling routine payroll scenarios.
Additional Information:
Experience:
Total Years of Experience
3-4 years of Experience
Total Years of Role Specific Experience
3 years of US Payroll/Canada Payroll Experience
Educational Qualification: Graduate Degree
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Website: https://accenture.com/
Headquarter Location: Dublin, Dublin, Ireland
Employee Count: 10001+
Year Founded: 1989
IPO Status: Public
Last Funding Type: Grant
Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing