Job Description Summary

Consulting Services, a part of GE Vernova, has offices in multiple countries and offers our global clients (external & internal GE) a wide range of solutions across the entire spectrum of power generation, delivery, and utilization. Our Power Systems Engineering team utilizes their deep knowledge of connected power grid planning, design, operation, and life-cycle management, to offer customized solutions to our global clients. Our Power Economics team offers analyses focused on the understanding and the study of the financial and physical operation of the electric power systems including generation and grid planning, system optimization, asset valuation, competitive power markets and energy policy implications. Our software business plays a critical role in delivering these solutions by developing and maintaining cutting-edge analytics platforms for production cost modeling, capacity expansion, reliability assessment, market simulation and both steady-state and transient stability simulation. These tools are continuously enhanced based on feedback from consulting engagements and evolving industry needs. Over 700 entities worldwide use our suite of software tools to assess the economics, performance, and reliability of interconnected power systems. We also offer a full range of education courses through our Power Systems Engineering Course.

The Software team in Consulting Services is looking for an experienced, organized, detail-oriented individual to join our team as a Software Technical Writer. The Software Technical Writer will produce high-quality documentation which contributes to the overall success and productization of Consulting Services software platform(s).

Job Description

Roles and Responsibilities:

In this role, you will:

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

• Produce high-quality comprehensive documentation that is appropriate for its intended audiences.

• Write and maintain easy-to-understand user interface text, online help, and developer guides to ensure customer success.

• Create tutorials to help end-users with a variety of applications.

• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.

• Create and maintain the information architecture and content management system.

• Develop content in alternative media forms for maximum usability, with consistent voice across all documentation.

Required Qualifications:

• Bachelor’s degree in communications, English, journalism, computer science, information technology, information management, or related field from an accredited university or college.

• Four or more years of experience in technical writing of software documentation.

• Superb written communication skills.

Desired Characteristics:

• Experience writing documentation for applications involving complex mathematical calculations.

• Experience with software project management tools (JIRA, Trello, etc.) and concepts (Agile, KanBan, Lean, etc.)

• Basic knowledge of energy markets such as: energy price trends (electricity and major fuels); Energy and associated ancillary services market rules and practices; Generation Capacity Markets; Current U.S. energy regulations; Transmission system limitations and operating practices.

• Experience with: Power system analysis, design and operation, or generation and transmission planning/pricing.

• Proficiency with power system analysis tools, e.g., PSLF, MAPS, MARS, and other competing software.

• Familiarity with software development life cycle

Note

Note:
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their manager.

Additional Information