At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Responsible for working on multiple projects simultaneously by performing analyses in response to specific business questions that impact Customer Experience, Operational Efficiencies and Effectiveness. Summarize findings, support fact based recommendations and provide detail to substantiate conclusions. Partner with Call Center teams to help achieve measurable results and an enhanced customer experience. For all CoE related activities, the Business Analyst will work across the enterprise.

Required Job Qualifications:

• Bachelor’s Degree
• 2-4 years related experience
• Strong quantitative and qualitative analytic skills
• Professional competence with Excel, Business Intelligence Tools, Visio
• Interest in learning new tools and skills
• Research and problem-solving skills
• Logical thinker, both inductive and deductive
• Be creative with data
• Relationship building and collaboration – helpful, good listener, respectful, approachable and team-oriented

Preferred Job Qualifications:

• Consulting experience
• Tableau experience

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

EEO Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Pay Transparency Statement:

At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates. 

  

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Min to Max Range:

$57,800.00 - $108,500.00

Exact compensation may vary based on skills, experience, and location.