Senior Client Account Analyst

Posted:
3/17/2026, 11:45:05 AM

Location(s):
Taipei, Taiwan

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

Company:

Mercer

Description:

Provides proactive day-to-day client service by anticipating client needs and responding to client questions and issues in a timely manner.

Gathers information from client related to risk management/ commercial needs and evaluates the best way to manage the client’s risk.

Maintains client required business documentation.Maintains files and updates management regularly on issues log, executing on documentation issues.

Manage client data using variety of technical tools and resources

Manage client requests

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.