Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application. 
• You can only apply one time to a job requisition. 
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

R00045701

Job Category:

Professional and Technical

Organization:

Chief Operating Officer - Adult Hospital

Location/s:

Main Campus Jackson

Job Title:

Director-Capacity Management

Job Summary:

Director-Capacity Management is responsible for overseeing overall capacity management across UMMC to implement strategies and procedures that enable growth and ensure operational efficiencies that streamline patient placement, transfers, and discharges while optimizing utilization of beds and resources to maximize quality of care.

Education & Experience

Education and Experience Required:

Bachelor's degree and five (5) years of healthcare operations experience including two (2) years of supervisory experience.

Certifications, Licenses, or Registration Required:

N/A

Preferred Qualification:

Master’s Degree in Nursing, Healthcare Administration, or Business Administration preferred.

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Strong knowledge of hospital operations, patient flow, and clinical workflows across emergency, surgical, and inpatient settings. Possess a solid understanding of healthcare regulations and compliance standards. Excellent leadership, communication, and collaboration skills are essential, as well as the ability to make data-driven decisions, lead multidisciplinary teams, and drive process improvement in a fast-paced environment.

Responsibilities: 

• Lead strategic capacity planning by analyzing patient volume trends, forecasting future demand, and developing system-wide strategies to optimize bed utilization, patient throughput, and care delivery efficiency.
• Oversee 24/7 Command Center operations and patient flow infrastructure, including discharge lounges and surge strategies, ensuring timely admissions, transfers, and discharges across all points of entry (ED, OR, clinics, and external facilities).
• Drive operational excellence through process redesign and the application of process improvement methodologies to reduce length of stay (LOS), eliminate bottlenecks, and improve clinical and financial outcomes.
• Foster strong stakeholder collaboration with physicians, nursing, administrative teams, and external partners to promote seamless communication, expedite problem-solving, and align on shared goals for patient flow and capacity.
• Standardize and integrate best practices across the health system by leveraging data-driven insights, promoting consistent workflows, and ensuring adherence to quality and regulatory standards.
• Build and lead high-performing, multidisciplinary teams by creating a culture of accountability, continuous improvement, and operational excellence in a complex, matrixed environment.
• Leverage advanced analytics and IT infrastructure to enable real-time data visualization, predictive modeling, and decision support tools that enhance placement decisions and capacity management.
• Ensure regulatory and quality compliance by developing policies and metrics that promote safe, timely care transitions, while regularly reporting performance and quality assurance outcomes to leadership.
• Deliver tangible value to the institution through improved throughput, enhanced patient and staff satisfaction, , and improved financial performance.
• The duties above are general in nature and are examples of responsibilities to be performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands:
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, frequent exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, constant working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, occasional activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 50 pounds, occasional climbing, occasional crouching/stooping, occasional driving, occasional kneeling, occasional reaching, frequent sitting, occasional standing, occasional twisting, and constant walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:

Full time

FLSA Designation/Job Exempt:

Yes

Pay Class:

Salary

FTE %:

100

Work Shift:

Day

Benefits Eligibility:

Grant Funded:

No

Job Posting Date:

10/8/2025

Job Closing Date (open until filled if no date specified):