Treasury Management Service Coordinator

Posted:
10/22/2024, 5:00:00 PM

Location(s):
Texas, United States ⋅ San Antonio, Texas, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Job Description

It’s about expecting great things and making them happen.

Are you known for your attention to detail and exceptional organizational skills? Do you have a knack for moving things forward? Do you like working in a behind the scenes environment and have a goal-oriented mindset? If so, being an Treasury Management Service Coordinator with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Treasury Management Service Coordinator with Frost, you are our backbone. In this role, you will be responsible for performing the timely and accurate set up and maintenance of Treasury Management services. You are a self-starter and take the initiative to verify that all customer requests and information correlate to current service parameters and specifications. Processes and procedures are your passion, and you enjoy having the freedom to assist with setting up and maintaining all customer requested Treasury Management subscriptions and services.

What you’ll do: 

  • Set up and maintain all customer requested Treasury Management subscriptions and services
  • Verify that customer requests/information correlate to all current service parameters and specifications before implementation
  • Collaborate with various sales areas, operations, and Treasury Management customer service in order to provide timely and accurate service
  • Keep management apprised of system issues impacting customers
  • Perform all other duties as assigned

What you’ll need:

  • 1+ years of experience in treasury management, banking operations, or other relevant field
  • Excellent written and verbal communication skills
  • Proficient in Microsoft computer applications

Additional Preferred Skills:

  • 1+ year customer service experience

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

  • Medical, dental, vision, long-term, and life insurance
  • 401(k) matching
  • Generous holiday and paid time off schedule
  • Tuition reimbursement
  • Extensive health and wellness programs, including our Employee Assistance Program
  • Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.