Associate I - Surplus Lines

Posted:
7/17/2025, 5:00:00 PM

Location(s):
Grand Rapids, Michigan, United States ⋅ Michigan, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

About Acrisure: 

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. 

Job Summary: 

Our vision for the future is clear. We have limitless potential to achieve unprecedented success in the insurance industry.  To achieve our opportunity, a best-in-class Acrisure Licensing team must support us.  To fuel our growth, Acrisure is looking to supplement its team with a new opportunity for a Surplus Lines Associate in its Regulatory Affairs Department who possesses a passion for customer service, strong computer skills, and an eye for detail.  This role will provide comprehensive support to employees, leaders and agency partners with a high degree of customer satisfaction, expertise, and timeliness.

Responsibilities:

The following description is not meant to be all-inclusive and may be modified from time to time at the discretion of management:

  • Initiates tax compliance submissions as assigned by senior team member

  • Verifies the applicability and accuracy of all tax compliance documents received and filed

  • Maintains day-to-day regulatory documents in an organized and timely fashion at the direction of the team

  • Maintains confidences and protects operations by maintaining a high degree of confidentiality with all sensitive information and assigned tasks

  • Remains informed of multi-state tax requirements

  • Execute and utilize tax reports as needed

  • Possesses the ability to interpret and apply best practice to meet unique business needs

  • Maintains current knowledge of team responsibilities and is cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance

  • Resolves limited and non-routine problems as required

  • Other tasks and duties as assigned by supervisor

Education and/or Experience:

  • Associate’s degree or higher is preferred, but equitable work experience will be accepted

  • Enrollment in a degree program in pursuit of an associate’s degree (or higher) will be considered, but only if in one of the following (or comparable) fields: accounting, business administration or general business, insurance, or legal studies

  • Accounting experience is preferred, but not required

  • Audit experience is preferred, but not required

  • At least one year in a customer service role and/or administrative role is required

  • Ability to multi-task in a fast-paced environment is required

Other Qualifications:

  • Must possess strong computing skills, including Microsoft Office and, specifically, Excel

  • Must be able to work independently after given instructions and guidance and enjoy a high degree of interaction with team members

  • Must have a high level of problem-solving capacity

  • Must be self-motivated and driven

  • Must communicate effectively – both in writing and orally

  • Must be willing and able to work overtime, particularly between September and December

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 

Benefits and Perks: 

  • Competitive compensation 

  • Flexible vacation policy and paid holidays, plus paid sick time off 

  • Medical Insurance, Dental Insurance, Vision Insurance, Disability insurance (short-term and long-term), Pet Insurance 

  • Employee-paid supplemental insurance options 

  • Company-paid group life insurance 

  • Employee Assistance Program (EAP) and Calm App subscription 

  • Vested 401(k) with company match and financial wellness programs 

  • FSA, HSA and commuter benefits options 

  • Paid maternity leave, paid paternity leave, and fertility benefits 

  • Career growth and learning 

  • …and so much more! 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations 

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. 

Welcome, your new opportunity awaits you. 

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.