Order Fulfillment Specialist - Spare Parts

Posted:
7/16/2025, 5:00:00 PM

Location(s):
Missouri, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Location:

Earth City, Missouri, United States

Job ID:

R0098424

Date Posted:

2025-07-17

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity
At Hitachi Energy, we’re looking for a proactive and detail-driven Order Fulfillment Specialist to join our dynamic team. In this role, you’ll be the driving force behind seamless order execution—from the moment a purchase order is received to the final shipment and beyond. You’ll collaborate across departments, solve challenges before they arise, and ensure our customers receive not just products, but confidence and care. If you thrive in a fast-paced environment, love connecting the dots, and want to be part of a global company shaping the future of energy, this is your moment.

How You’ll Make an Impact

  • Manage end-to-end order fulfillment, from order intake to shipment and warranty

  • Maintain accurate order records and track key deadlines

  • Partner with engineering to deliver complete, high-quality documentation

  • Process change orders and coordinate updates across teams

  • Resolve shipping holds and support revenue goals

  • Handle returns, concessions, milestone billing, and overdue invoices

  • Drive process improvements using lean methodologies

  • Communicate shipping schedules and proactively manage delays

  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

  • Bachelor’s degree in Engineering, Business, or equivalent experience

  • Proficiency in Microsoft Office; SAP knowledge is a plus

  • Understanding of general accounting principles

  • Strong organizational and project coordination skills

  • Excellent communication skills across all levels

  • Onsite availability at one of our facilities

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States

More About Us
We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):

  • Health Care: medical (PPO, CDHP with HSA, HMO), dental, and vision

  • Financial Wellbeing: Employer-sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance

  • Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

  • Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)

  • Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website.  Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi America Ltd

Website: https://hitachi.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1959

IPO Status: Private

Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology