It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About us:
Ingram Micro is a leading technology company for the global information technology ecosystem.  With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

About the position:
The ITAD (IT asset disposition) part of the company provides services to support the life cycle of a product - logistics, control and tracking, refurbishment and repair, data destruction and recycling.

As an ITAD Customer Support & Onboarding Representative you will be:

• Logging and coordinating the execution of requests for ITAD services

• Making reports on the customers based on the products they have taken and their status

• Handling communication on behalf of supported external and internal partners

• Creating new customer profiles in the system and updating existing ones

• Ensuring accurate system configuration based on customer requirements and business processes

• Working Mon-Fri - 10:00-19:00 on a hybrid model

About you:
We are looking for someone who has:

• Very good knowledge of English (B2-C1)

• Desire to work in an international company

• Previous experience of working with people

• Customer Support experience (not a must, but an advantage)

• Knowledge of MS Excel (an advantage)

About our offer:

• Competitive salary & Bonus system

• Additional health insurance & life insurance

• Food vouchers & Transport Allowance

• Well-being Program & Multisport card

• Referral and baby bonus

• Paid holiday days increasing in time

• Many trainings, language courses and free access to an online learning platform

• Great career growth and development opportunities

• Hybrid work model

... And also:

• Impressive parties

• Lots of social events

• A unique open-minded culture

• Trending TikTok and Instagram accounts

• Inspiring leaders

What are you waiting for? Apply now!

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria