Event Manager

Posted:
9/23/2024, 4:30:44 AM

Location(s):
Wildwood, New Jersey, United States ⋅ New Jersey, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

Summary

ASM, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Event Manager position at ASM/Wildwoods Convention Center.  This position provides professional client services support in the planning, organization and management of events within the facility, and monitoring the logistics of these events, and all event coordination tasks after events are booked through the conclusion, by performing personally or through subordinates the following duties:

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

  • Supervises staff and oversees all aspects of facility operations related to events.

  • Meets with client groups to plan and organize assigned meetings and/or events.

  • Coordinates activities with the various service contractors for assigned meetings and/or events.

  • Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures.

  • Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.

  • Prepares cost estimates and monitors final billing.

  • Provides clear, concise, and timely communication of detailed requirements to operational departments. Assists in scheduling operational set-ups to provide equipment or service needs.

  • Monitors and supervises facility set-up when necessary.

  • Assists in training event services staff.

  • Serves as primary liaison between clients and facility departments.

  • Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. Follows-up on all client requests, concerns, and problems.

  • Attends appropriate planning, organization and other event and facility meetings in support of facility operations.

Skills/Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position requires ability to:

  • Excellent organizational, planning and interpersonal skills.

  • Good written and verbal skills.

  • Ability to prioritize multiple projects.

  • Demonstrate problem-solving and communication skills.

  • Supervisory experience preferred.

  • Professional presentation, appearance and work ethic

  • Be familiar with the principles and techniques of supervision, training, budget preparation and purchasing.

  • Maintain an effective working relationship with clients, employees, exhibitors, patron and others encountered in the course of employment.

  • Follow oral and written instructions and communicate effectively with others in both oral and written form.

  • Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.

  • Operate a personal computer using Microsoft Windows, Microsoft Office and other standard office equipment.

  • Remain flexible and adjust to situations as they occur.

Education and/or Experience        

  • Bachelor's degree (B. A.) from four-year college or university

  • 1 to 2 years related experience and/or training

  • Or equivalent combination of education and experience

  • Working knowledge of the principles of facility management, services and equipment for a similar facility

Supervisory Responsibilities

Directly supervises the Event Services staff. Carries out supervisory responsibilities in accordance with ASM policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; in conjunction with Human Resources; addressing complaints and resolving problems.

Other Qualifications 

  • Ability to work flexible hours including daytime, evening, weekends and holidays, as needed.

  • Must have professional attitude and appearance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.  VEVRAA Federal Contractor.

Please apply on our website:

http://asmglobal.wd1.myworkdayjobs.com/en-US/careers/details/Event-Manager_R100112413?q=wildwood