Manager, Renovation

Posted:
11/21/2024, 9:41:23 AM

Location(s):
Georgia, United States ⋅ Atlanta, Georgia, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.

The Renovation Manager will lead a team that is responsible for overseeing the renovation process for MSR homes including inspecting, preparing and submitting bids, and rehab; as well as often needing to perform the responsibilities of the Superintendent as needed.  The Renovation Supervisor leads all aspects of the property repairs including oversight of vendors/contractors completing the rehab, timeline management of the repair project (including inspecting the home timely, scheduling vendors, managing contracts/STOWs, etc), and ensuring quality work is completed and signed off on.  The Renovation Supervisor will have detailed functional knowledge and understanding of the Turnover/Renovation process.

  • Supervising employees' time, productivity, and metrics

  • Excellent leadership skills and the ability to train, coach, manage, work through challenges/changes, and hold team accountable as needed

  • Conduct Move-out and Turnover Inspections accurately and completely within allotted time frames and identifying repair or replace items necessary. Ensuring the property meets MS Renewal standards and identifying and recommending those items where an upgrade in materials may be advantageous to the property investment as noted during the inspection process.

  • Good knowledge of business operations and budgets and how Renovation effects both

  • Ability to effectively manage all turnover homes in repair, maintain team timelines for each house, managing CRM tasks (approvals, review tasks, contract creation/assignment, etc) take on challenging projects (natural disasters, foundation problems, etc) and/or fill in as staffing is needed

  • Develop a budget based on the inspection of identified items to bring the property to MS Renewal standards reflecting MS Renewal approved pricing

  • Proficient in technology and the ability to adapt to new applications to manage jobs from start to finish

  • Effectively and efficiently schedule and oversee all renovation activities, including vendor relations and novice-level efficiency in managing the team timelines as well

  • Hold vendors and contractors accountable for quality, completeness, and timely work by inspecting the property regularly

  • Review vendor workmanship to ensure all items on the statement of work are complete, and mark contracts complete

  • Perform rekeying of properties as well as other specific repair and/or securing work directly in the pursuit of successful property condition management

  • Document the entire rehab process with "before" and "after" photos

  • Manage the quality control review and punch list process for all home renovation projects, as well as monitor the team’s quality and uphold accountability as needed

  • Make recommendations if/when to terminate contractors work on a job and chose another approved vendor if necessary and discuss with Area Manager

  • Perform repairs on Plumbing, Electrical, HVAC, Drywall/Paint, rekeying, and light carpentry

  • Provide exceptional customer service to MS Renewal residents

  • Ability and willingness to learn all aspects of the Renovation Superintendent, and continue to grow and develop to the next level within the company

  • Other duties as assigned

What you’ll need to have:

  • HS Diploma or GED

  • Service-minded approach to all aspects of the job.

  • 4+ years of residential construction/maintenance experience or related field preferred

  • Vocational/technical school and/or college considered a plus

  • Knowledge of building and property management codes

  • Excellent communication and reading skills

  • Excellent organizational, leadership, and customer service/satisfaction philosophy

  • Intermediate to Advanced Computer Skills including proficiency with Microsoft Outlook and Excel

  • Must have a current and valid driver's license

  • Excellent oral and written communication skills

  • Must be able to multi-task in a fast-paced work environment

Our full-time employee benefits include:

  • A competitive compensation package, annual bonus, 401k match

  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day

  • Employer-paid benefits (medical, dental, vision, health savings account)

  • Professional career development and reimbursement

  • Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave

  • Backup childcare offered through Bright Horizons

Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.

Amherst Holdings LLC

Website: https://amherst.com/

Headquarter Location: Austin, Texas, United States

Employee Count: 501-1000

Year Founded: 1993

Last Funding Type: Venture - Series Unknown

Industries: Analytics ⋅ Banking ⋅ Financial Services