Date Posted:

2026-01-16

Country:

India

Location:

1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore – 560064, Karnataka

Position Role Type:

Unspecified

RTX Corporation is seeking a highly motivated and experienced IT Business Analyst with expertise in SAP Ariba. This role will play a critical part in supporting and enhancing the SAP Ariba platform to meet business objectives. The ideal candidate will work closely with cross-functional teams to determine business requirements, perform hands-on configuration, provide integration support, and troubleshoot issues to ensure the efficient operation of the SAP Ariba ecosystem.

Key Responsibilities:

Business Requirements Gathering:

• Collaborate with business stakeholders to understand and document their procurement and supply chain processes.
• Translate business needs into functional and technical requirements for SAP Ariba solutions.
• Conduct gap analysis to identify areas for process improvement and system enhancements.

SAP Ariba Configuration & Implementation:

• Perform hands-on configuration of SAP Ariba modules, including Procurement, Supplier Management, Contract Management, and Invoicing.
• Partner with functional and technical teams to implement new features, workflows, and integrations.
• Participate in system design, prototyping and testing to align with business goals.

Integration Support:

• Collaborate with IT teams to support integration of SAP Ariba with ERP systems such as SAP S/4HANA or other third-party applications.
• Troubleshoot and resolve integration issues to ensure seamless data flow and process efficiency.
• Support middleware tools and APIs used in the integration landscape.

Issue Resolution & Troubleshooting:

• Investigate and resolve system issues, errors, and performance challenges promptly.
• Provide Level 2 and 3 support for SAP Ariba-related incidents and escalations.
• Conduct root cause analysis and implement preventive measures to mitigate recurring issues.

Stakeholder Collaboration:

• Act as a liaison between business users, IT teams, and external vendors to ensure alignment of SAP Ariba solutions with business needs.
• Deliver training and documentation to end-users and support teams as needed.
• Provide regular updates to stakeholders on project status and system performance.

Continuous Improvement:

• Stay updated on the latest SAP Ariba features, best practices, and industry trends.
• Recommend system enhancements and process optimizations to drive efficiency and cost savings.
• Participate in system upgrades, testing, and quality assurance activities.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or a related field.
• 9+ years of experience working as a Business Analyst or similar role, with a focus on SAP Ariba.
• Strong hands-on experience with SAP Ariba modules, including configuration and troubleshooting.
• Familiarity with ERP systems (e.g., SAP S/4HANA) and integration tools/methodologies (e.g., middleware, APIs).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Experience with Agile methodologies and project management tools is a plus.
• SAP Ariba certifications are desirable but not required.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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