Major Account Manager will be responsible for the strategic development of key, assigned clients. This will include retaining and extending the client contract, building a wide, deep network of client contacts, delivering the annual operating plan and identifying and delivering growth opportunities, day to day management of the client, delivery of our service obligations and working with key functional areas to enhance continually the customer experience. The role will include supporting the profitable growth of the client, the delivery of the plan and identification of new business opportunities