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Responsible for supervising the day-to-day accounts payable (AP) operations for large volume invoice processing and AP support team. Communicates expectations, processes, deadlines, and allocates work assignments. Administer and ensure compliance with AP processes including analyzing invoices, providing customer support and maintaining supplier records for accuracy and reporting. Reconciliation of accounts payable ledgers to identify improper charges, validate transactions, and ensure accurate and timely payment of amounts due.

RESPONSIBILITIES

• Supervise the daily processing of supplier invoices, ensuring accuracy, timeliness, and proper coding
• Monitors invoice approval workflows and troubleshoot processing issues
• Ensure adherence to company policies and regulatory requirements
• Oversees the day to day operations, delegates work, establishes deadlines, and communicates expectations.   
• Trains staff on processes, procedures, and controls to support a variety of processes.
• Lead, train, and mentor AP staff
• Assign tasks, set performance goals, and conduct regular evaluations
• Resolve escalated issues related to invoice discrepancies or supplier concerns
• Prepare and analyze reports related to invoice processing and aging
• Monitor service levels, track metrics, generate reports on team performance
• Collaborate with internal departments to resolve invoices issues or disputes
• Identify and implement process improvements to increase efficiency and accuracy
• Support system upgrades, testing and process automation projects
• Assist with internal and external audits by providing relevant records and documentation
• Oversee daily operations of the AP help desk, ensuring timely resolution of inquiries
• Develop and implement process improvements to enhance efficiency and customer service
• Act as an escalation point for complex issues from vendors and internal departments
• Resolve payment discrepancies, invoice disputes and vendor account issues
• Maintaining positive customer relationships through clear communication and issue resolution
• Monitor and enforce internal controls to prevent fraud and maintain data integrity
• Communicate process changes and updates to stakeholders clearly and effectively
• Conduct regular team meetings to share updates and discuss performance goals/issues
• Develop standard operating procedures (SOP)
• Participates in month-end closing processes within AP, when needed
• Monitor unprocessed AP log for aging & exceptions
• Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures.

Knowledge, Skills and Abilities

• Leadership qualities and skills
• Excellent problem solving, analytical and conflict resolution abilities
• Build Productive Relations with External and Internal customers
• Professional verbal and written communication skills
• Fundamental understanding of Accounts Payable practices, Accounting Practices, tools and procedures
• Ability to analyze data flow between AP, General Ledger and other financial systems; identifies and addresses resolution of common AP errors or problems
• Candidate must be process-oriented with the ability to critically review current procedures and implement recommended changes
• Cognitive ability including reason, planning, comprehend complex ideas, fast learner, and appropriately apply learning to new situations.
• Excellent computer skills, including proficiency in the use of spreadsheet programs and other software applications for financial analysis
• Proficient MS Office Suite skills, with advanced application of excel
• Ability to manage multiple priorities and meet deadlines

People Development

• Develop a strong, trusting, and reliable team.  Understand team members career aspirations and provide assignments to develop skills and/or close gaps.  Constructively address issues and provide tangible and appropriate feedback.  Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. 
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Recommends pay increases, special pays, and career advancements.

Minimum Requirements

Education

• Bachelor’s degree in Accounting, Finance, or Business related field
•  In lieu of degree, we will consider relevant experience

Experience

• Experience successfully implementing Enterprise wide AP software a plus
• Experience with Oracle Fusion and Coupa a plus
• Experience with Invoice Automation Processing Software
• At least three (3) years accounts payable experience with increasing responsibility
• At least two (2) years’ experience supervising a large team

Postal Code: 70121

Category (Portal Searching): Finance and Accounting

Job Location: US-LA - Jefferson