Position:

Strategic Program Specialist (Order Management and Fulfillment)

Job Description:

Profile Description
A meticulous and results-driven Strategic Program Specialist with specialized experience within the Electronic Component Industry. Proven track record in orchestrating daily order and inventory system analyses, ensuring optimal stock levels, and managing high-volume component supply chains. Adept at bridging the gap between internal operations and external global customers, securing strict adherence to approved replenishment schedules, and consistently hitting delivery targets (ETA).
 

What You’ll Be Doing

• To oversee, analyze, and optimize daily order management and inventory system workflows for our global program portfolio. You will act as the critical link ensuring stock continuity and high-level fulfillment for our global electronics customers. 
• Perform comprehensive daily auditing and analytical tracking of customer order structures and inventory management systems.
• Execute and maintain precision inventory replenishment cycles based on approved forecasting schedules, buffer agreements, and customer demands.
• Proactively monitor component supply chains to ensure all incoming and outgoing shipments align with agreed-upon ETA targets and client SLAs.
• Generate, refine, and present highly accurate inventory status updates and pipeline performance reports to both internal management and external global clients.
• Partner closely with global warehouse logistics, procurement, and client management teams to resolve bottleneck issues or component shortages swiftly.

What We Are Looking For

• A professional who understands the specific volatility, lifecycles, and lead-time nuances of electronic components (semiconductors, passives, connectors, etc.).
• An individual who enjoys diving deep into data systems daily to find inconsistencies before they impact the client.
• A clear communicator capable of managing external corporate relationships and building trust through transparent reporting.
  Proactive Problem Solver.

 Required Skills

• Minimum 3+ years of experience specifically within Electronic Component distribution, manufacturing, or specialized EMS.
• Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables, Data modeling) or BI tools (Power BI, Tableau) for compiling complex pipeline reports.
• Strong foundational knowledge of demand planning, safety stock calculations, transit logistics, and international lead-time management.
• Fluent verbal and written business English skills tailored for daily collaboration with global, multi-regional stakeholders.
• Flexibility to align with international time zones (such as US, UK, or APAC shifts) and support on India Public Holidays.

What’s In It for You

At Arrow Converge, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical, Insurance
• Life Insurance
• Paid Time Off
• 5-Day Work Week
• Growth Opportunities
• On-site Café with Catering Option for Busy Lifestyles
• And more!

About Converge An Arrow Company           

Converge, an Arrow company, is your full-service global supply chain partner and industry-leading electronic components distributor. We focus on helping to create component lifecycle and process management plans and guiding you through challenging market conditions, inventory, and supply chain needs.

Our data-driven, customer-centric solutions are customized to fit an organization’s goals and future needs. Strategic plans are based on product data, proprietary market intelligence and over 35 years of technology experience.

Converge started out in 1980, as New England Circuit Sales, an independent broker of computer chips. Amazingly, that was one year before the invention of MS-DOS and the IBM-PC. The world has changed and so have we. Converge has evolved from an industry-leading electronics component distributor to a full-service, global supply chain partner.

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of USD $30.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location:

IN-HR-Gurugram, India (Converge)

Time Type:

Full time

Job Category:

Business Support