Summary
 

Develops and delivers sales, service, and product training to sales and service representatives in all sales channels and independent sales agents. Assists representatives in effectively acquiring and retaining business from small groups and individual customers.

Location: This role is onsite at 4101 Percival Road Columbia, SC 29229-8320 from 8:00AM-5:00PM.

Description
 

• • Develops/delivers product and sales training for all sales channels in the group and individual division. Trains new direct sales representatives, SC Blue retail store employees including manager, assistant manager, sales representatives and service representatives, telephone marketing representatives and agency sales and service representatives. Develops and delivers sales school for internal direct sales representatives and agency representatives. Develops and delivers training to external sales agents.

  • Analyzes curriculum and course content relative to training needs. Produces reports and training records.

  • Special projects as assigned.

  To Qualify for This Position, You'll Need the Following:

  • Required Education: Bachelor's

  • Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience

  • Required Experience: 4 years of insurance sales, marketing or account management experience or 2 years sales training experience in insurance, financial services, or healthcare related industry or 4 years training experience including 2 years sales training experience in insurance, financial services, or healthcare related industry.

  • Required Software and tools: Microsoft Office. Ability to use audio visual and other training aids and equipment.

  • Required Skills and Abilities:

  • Demonstrated skills/ability to achieve skills related to training material development and classroom presentations to large groups.

  • Excellent customer service skills.

  • Strong organizational and human relations skills.

  • Basic business math proficiency. Good time management skills.

  • Demonstrated skill or ability to acquire one-on-one coaching skills.

  • Ability to handle confidential or sensitive information with discretion.

  Required Training: South Carolina Department of Insurance, Life and Health Agent's License, or ability to successfully complete the 40 hour pre-licensing course and pass agent licensing examination as required by state of South Carolina within 90 days of hire.

  • This candidate will need the ability to train as well as audit not only the telemarketing call center but travel out of town overnight for assessments and training within our retail centers. In addition to Life and Health licensure this individual must be able to pass all required courses and testing as required by CMS.

 

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Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.