Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : AIX System Administration
Good to have skills : Cloud Infrastructure
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise. Your expertise in Microsoft Azure IaaS will be essential in troubleshooting and maintaining the infrastructure. Join our team and contribute to the success of our organization Roles and Responsibilities : • Provide L2/L3 support on AIX, VIO Servers, PowerHA Clusters • Demonstrated Experience in handling day-to-day AIX & Linux operating system installation, migration, Automation and break-fix support. • Deep Understanding of LINUX concepts. • Knowledge and expertise of Pacemaker Clusters. • Knowledge on SUSE SMT server/Satellite Configuration and Management. • Good exposure to different flavors of LINUX . Especially SUSE, REDHAT • Good exposure in LINUX Admin with Basic working Knowledge on Cloud platform • Good Exposure on patching and vulnerability remediations. • Good Team Management Skills • Good analytical and troubleshooting skills • Performance management and Network troubleshooting. • Experience on Microsoft Azure/AWS platform • Daily operational RUN support for Cloud servers. • Knowledge on Ticketing tools – Service Now Preferred. Knowledge on Incident, Problem and change management. • 7+ Years in Linux Installation, Configuration and administration. Professional Requirements: • Good Team Management skills • Ability to structure and draft technical documentations • Strong working knowledge of ITIL processes • Flexibility to work in rotating shifts(24x7) / weekend supports as per Client demands. Good to have: Automation using Ansible, Puppet, Terraform

15 years full time education

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