Credit and Collections Specialist I

Posted:
11/18/2024, 3:46:56 AM

Location(s):
Nevada, United States ⋅ Las Vegas, Nevada, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Job Title:

Credit and Collections Specialist I

Job Requisition:

R0018306

Job Description:

The Credit and Collections Specialist I position handles all incoming credit applications throughout the initial set up process as well as provides a support role to other areas in the department.  Responsible for overseeing collection efforts for respective branches and handles disputes.

Job Requirements:

  • Handle incoming credit applications, reviewing for accuracy and completeness, create files using a variety of reports and websites; establish credit lines based on auto-approval process or referring accounts for further review

  • Oversee average portfolio size $3M-$10M

  • Release credit holds

  • Initiate timely refund requests

  • Data entry of accounts, archiving credit application documents, communicating decision status

  • File maintenance of customer master database

  • Update account status records and collection efforts for accurate reporting

  • Provide reporting as needed and occasional special projects

  • Cross training on other areas of department to provide support for overflow, assist on answering credit main line and some miscellaneous administrative tasks

  • Performs other duties as assigned

Minimum Qualifications:

  • 2+ years in credit or collections experience

  • Microsoft Office experience

Preferred Qualifications:

  • SAP and BillTrust experience

  • Professional office experience

Competencies:

  • Customer Support experience

  • Strong communication skills

  • Strong familiarity with credit extension

  • Professional Oral and written communication skills

  • Multitasking and organizational skills

  • Ability to handle sensitive data with high degree of confidentiality

Searching for a solid, growth-oriented company that values its employees? Join H&E Rentals! We offer competitive salaries, excellent benefits package, 401K with company matching and ongoing training and development opportunities.

EOE/AA Disabled/Veterans