Senior Account Relations Coordinator

Posted:
12/28/2025, 4:00:00 PM

Location(s):
Riverside, California, United States ⋅ California, United States

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

American Fidelity Assurance is now looking for an Account Manager in your area.

Our salaried, career Account Managers are responsible for selling worksite insurance products and services in a defined sales territory with an existing customer base. You will build strong, long-term relationships with businesses and develop specific, needs-based recommendations for their employees, highlighting the benefits of American Fidelity’s insurance portfolio.

 

We Offer

  • Company car with gas card

  • Paid travel expenses (company credit card) base salary + uncapped commission + additional bonus potential International Sales Award Trips

  • First year income potential between $82,000 to $125,000

  • Consistent six figure income opportunity within 3-5 years

  • 401k with company match

  • Defined territory

  • Multiple sales career path options

  • Consistent, standardized training designed for new Account Managers

  • Comprehensive benefit package including multiple medical, dental, vision and supplemental insurance plans.

 

Primary Responsibilities

  • Focus on growing and maintaining existing Business to Business accounts by one-on-one sales of worksite insurance products and services to the community

  • Consult with current customers to provide value and meet financial needs

  • Build strong relationships with customers and association executives

  • Develop customized needs-based employee benefit packages through annual benefit enrollments and group presentations.

  • New account development opportunities

 

Company Perks:

  • National Presence – American Fidelity conducts business within 49 states, employing salaried, career Account Representatives located across the country.

  • Extended Training Program – Account Representatives participate in a structured, comprehensive training program including on-the-job training within your territory, Product and Sales Schools and online training.

  • Tenure – More than Double the Nation Average with 30% of our salaried career Account Representatives have been with American Fidelity for 10 years or more.

  • Defined Territory – Each Account Representative is assigned a territory to manage and develop new accounts.

 

Company Overview:

  • Founded in 1960, American Fidelity Assurance Company has grown to become one of the largest, private, family-owned life insurance companies in the United States. Focused on our core business, including disability income insurance, life insurance, and supplemental health insurance, American Fidelity has seen rapid and continuous growth. For more information on our company, visit www.americanfidelity.com.

 

At American Fidelity, we believe that creating a culture of diversity, equity and inclusion, where all Colleagues can be their best to provide the best service to our Customers, is vital to our success. This means cultivating a workforce with wide perspectives and creating opportunities for engagement, learning and listening.

If you’d like more information about American Fidelity’s privacy practices, please visit americanfidelity.com/privacy”.

The Senior Account Relations Coordinator (SARC) is responsible for building and maintaining strong relationships with and providing dedicated support and issue resolution to VIP and high-profile employer groups within an assigned territory, with specialized focus on billing and customer service.

The SARC acts as a liaison between employer groups and key internal departments to ensure a positive experience year-round, providing solutions that meet customer needs, improving account retention and maintaining business goals.

The SARC offers training and support to both internal and external customers related to administrative processes, tools and services, in order to maximize understanding and utilization by our customers and field staff.

Facilitate interaction through meetings, email and/or calls between all levels of employer personnel, and internal groups including, but not limited to, billing processors, billing leadership, field leadership, field reps, ECs and ISD.

Facilitate training with field staff on standard billing practices, systems, and other processes to build understanding and confidence, and communicate any changes and updates as necessary.

Plan, schedule and execute consistent check ins with assigned employer groups, in person and virtually, to build and maintain effective relationships

Attend pre- and post-enrollment meetings, on site or virtually, as necessary to ensure smooth transition from enrollment to year-round support.

Conduct presentations at various group events by utilizing knowledge of products & services to represent the company in a positive way.

All travel is in-state travel during work hours and rarely requires overnight.