About Us:

Working at Citi is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Analytics and Information Management (AIM) is a global functional team working across Business Units with 20+ years of proud contributions to the firm. We are located across multiple cities in India - Bengaluru, Chennai, Pune, Mumbai, and Gurugram. We are a global community that has a mandate to connect and analyze information to create actionable intelligence for business leaders. AIM is Citi's in-house Analytics & AI/ML center of excellence focused on delivering best-in-class solutions for Citi's businesses & functions.

About this role:

At AIM, we are at critical moment in our AI transformation journey. This is a unique & exciting opportunity to define, execute & deliver AIM’s AI transformation roadmap. We are radically evolving the way Analytics is developed & delivered with an AI-first approach. This role, along with a dedicated team of senior AI product leads & engineers, has the mandate to deliver AI-powered improvement of all Analytics processes and drive significant efficiency, define & build forward looking AI agent integrated Analytics product & capabilities to transform our service delivery model. Key success metrics for this role are:

Design & deliver AI-led transformation of Analytics processes for AIM, in alignment with Citi's enterprise AI direction Drive AI adoption across AIM and align with key stakeholders in business to increase speed-to-market of Analytics solutions & recommendations Continue to evolve AIM processes & capabilities with AI agents Define roadmap, milestones & KPI for AIM’s AI transformation journey – be accountable for success of these KPIs Contribute to enterprise level vision for AI-led transformation of Analytics – support expanding AIM’s AI / AI agent led Analytics process to entire Citi enterprise

About you:

You will be directly reporting to Head of AIM leading a growing multi-tiered organization of AI engineers, Data Scientists.

Qualifications

• Master's degree or PhD in Computer Science, Artificial Intelligence, Statistics, Engineering, or a related quantitative discipline from a premier institution.
• 15+ years of progressive experience in analytics, data science, and AI/ML, including at least 5 years in a senior leadership role.
• Strong executive communication and influencing skills — with a verifiable track record of engaging and advising Managing Director / C-suite level stakeholders.
• Deep working knowledge of Generative AI architectures (LLMs, RAG pipelines, prompt engineering), Demonstrated understanding of Agentic AI systems, Hands-on expertise in building and deploying solutions in production, Familiarity with MLOps practices.

Preferred Qualifications

• Experience in the financial services industry, particularly across Operations, Risk, Finance, or Business Management analytics domains.
• AI-related publications and demonstrated thought leadership in the industry.

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Job Family Group:

Decision Management

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Job Family:

Specialized Analytics (Data Science/Computational Statistics)

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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