Senior Coordinator, Sales Support

Posted:
10/11/2024, 6:37:49 AM

Location(s):
Montreal, Quebec, Canada ⋅ Quebec, Canada

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Senior Coordinator has a strong customer-centric ethic and is passionate about first impressions. Reporting to the Senior Manager, Sales Support, the Senior Coordinator will collaborate with internal and external stakeholders for the creation of new Pharma Distribution accounts in Quebec. The Senior Coordinator will assist with process optimization, implementation, and enhanced tracking to ensure a consistent and positive customer onboarding experience.

Specific Responsibilities

  • Coordinate and manage account openings, updates, and new store onboarding processes for assigned McKesson retail customer accounts in the region of Quebec.
  • Collaborate with key stakeholders across departments to facilitate new account openings and smooth customer onboarding.
  • Work collaboratively across departments to swiftly identify, investigate, and resolve account coding issues for both new and existing accounts.
  • Oversee the creation, maintenance and governance of customer coding templates, ensuring the accuracy and integrity of information.
  • Manage and update data in our systems.
  • Identify opportunities and collaborate on initiatives that improve and increase efficiency.
  • Develop and update workflows and maintaining all related documents.
  • Offer support and coverage for teammates as needed.
  • Support activities and processes that enable and drive the retail and institutional sales team to develop the business and onboard new customers efficiently.
  • Comply with all company policies, best practices, and programs.

Minimum Qualifications

  • 3+ years of experience in a related domain such as Healthcare, Pharma, Sales, and/or Supply Chain.
  • Billingualism – written and verbal (French and English).

Key Competencies

  • Superior communication skills.
  • Skilled in utilizing Microsoft Office applications.
  • Excellent organization, planning and time management skills.
  • Work in a collaborative team environment and cultivate cross-functional relationships.
  • Ability to manage priorities in a fast-paced setting while focusing on key deliverables.
  • Demonstrates professionalism, confidentiality and uses sound judgment.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$56,300 - $93,800

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

Join us at McKesson!